The Canadian Dollar changes value regularly in relation to our neighbour's currency.
What you may not know is that we are invoiced by our US based distributor in US dollars. In order to remain in business, we need to charge an exchange rate based on what we are charged or we lose too much money. It is an unfortunate reality.
When you come in store, we have a weekly exchange rate, based on the exchange that is on our weekly invoice for that particular week. So the exchange rate in store changes weekly.
Thanks to the wonders of technology, when it concerns our website, the system checks the current exchange rate automatically every night and applies it to items for the day. And actually, when you check out using the Secure Credit Card method, the exact, current exchange rate is checked just before processing the transaction... So in theory, the website has the most current, accurate pricing we can generate.
However, it may mean that the price might differ slightly from what you get in store, since, as the dollar fluctuates, our prices will go up and down, from week to week in store and on the website, from day to day.
We’re very sorry that we have to do this, but it’s the only fair thing to do with the fluctuations in the dollar, and the fact that we have to remain profitable in order to stay open.
If you have questions or comments about this policy, please do not hesitate to contact us.
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