FREQUENTLY ASKED QUESTIONS

ACCOUNTS CREATED ONLINE OR IN STORE ARE ALWAYS VALID AS LONG AS THERE IS AT LEAST ONE PURCHASE OR ORDER IN THE ACCOUNT (ONLINE OR IN STORE).

HOWEVER, IF AN ACCOUNT HAS NEVER BEEN USED FOR A PURCHASE AND IS OVER A YEAR, IT WILL BE AUTOMATICALLY REMOVED AS INACTIVE.

WE REGULARLY REMOVE INACTIVE CUSTOMER INFORMATION TO KEEP OUR RECORDS UP TO DATE.

YES, IT DOES, AS OF FALL 2022.  ALL IN STORE ACCOUNTS WHERE WE HAD A VALID EMAIL ADDRESS FOR THE CUSTOMER HAVE BEEN TRANSFERRED TO OUR NEW SYSTEM WHICH MERGES OUR OLD OFFLINE SYSTEM AND OUR WEBSITE. 

HOWEVER, IF WE DID NOT HAVE EITHER YOUR PHONE NUMBER OR AN EMAIL FOR YOU, THE TRANSFER ACTUALLY DID NOT HAPPEN AS BOTH ARE NECESSARY FOR THE NEW STORE AND ONLINE ACCOUNT. 

WE CAN OPEN AN ACCOUNT FOR YOU IF YOU PROVIDE US WITH THE NEEDED INFORMATIONS.

YES, WE DO, ROUGHLY FROM OR AROUND 2016 ONWARDS.  WE DO NOT FOCUS ON BACK ISSUES PER SE.  YOU CAN CONSULT WHAT WE HAVE IN STOCK AT ANY TIME USING OUR WEBSITE, IN THE COMICS AND VARIANTS SECTION, WHICH REFLECTS THE ITEMS WE HAVE AVAILABLE BOTH IN STORE AND ONLINE.

UNFORTUNATELY, WE NO LONGER OFFER ANY OF THESE SERVICES, FOR VARIOUS REASONS.

UNFORTUNATELY, WE NO LONGER OFFER THESE SERVICES.  WE MIGHT DO IT IF WE KNOW YOU VERY WELL, EITHER AS A FRIEND OR CUSTOMER, BUT OTHERWISE WE NO LONGER DABBLE IN THESE WATERS.

WE USED TO OFFER THIS SERVICE BUT WE NO LONGER DO, FOR A VARIETY OF REASONS.

UNFORTUNATELY, WE NO LONGER OFFER THESE SERVICES FOR A VARIETY OF REASONS.

STARTING IN FALL 2023, WE WILL BE OFFERING DRAWING CLASSES. 

OUR STRUCTURED EDUCATIONAL PROGRAMS ARE DESIGNED TO TEACH INDIVIDUALS HOW TO DRAW. THESE CLASSES CAN BE TAKEN IN VARIOUS FORMATS, INCLUDING ONLINE, IN-PERSON, OR THROUGH PRIVATE LESSONS.

DRAWING CLASSES COVER A WIDE RANGE OF TOPICS, FROM THE BASICS OF DRAWING TO MORE ADVANCED TECHNIQUES AND METHODS.

YOU CAN EXPECT TO LEARN A VARIETY OF SKILLS AND TECHNIQUES RELATED TO DRAWING. DEPENDING ON THE CLASS, YOU MAY LEARN THE FOLLOWING:

• BASIC DRAWING SKILLS SUCH AS LINE, SHAPE, AND FORM.
• UNDERSTANDING PERSPECTIVE, COMPOSITION, AND VALUE.
• TECHNIQUES FOR DRAWING DIFFERENT SUBJECT MATTER, SUCH AS LANDSCAPES, PORTRAITS, AND STILL LIFE, INCLUDING WITH WILD ANIMALS SUCH AS EAGLES AND FOXES.

CHOOSING THE RIGHT DRAWING CLASS CAN BE A CHALLENGING TASK, ESPECIALLY IF YOU ARE NEW TO DRAWING. THE FOLLOWING ARE SOME TIPS TO HELP YOU CHOOSE THE RIGHT DRAWING CLASS:

• DETERMINE YOUR SKILL LEVEL AND WHAT YOU WANT TO LEARN TO ENSURE YOU SELECT A CLASS THAT MEETS YOUR NEEDS.
• CONSIDER THE FORMAT OF THE CLASS, SUCH AS ONLINE, IN-PERSON, OR PRIVATE LESSONS, AND CHOOSE ONE THAT IS CONVENIENT FOR YOU.
• RESEARCH THE INSTRUCTOR AND READ REVIEWS FROM PREVIOUS STUDENTS TO ENSURE YOU ARE GETTING HIGH-QUALITY INSTRUCTION.

THE SUPPLIES YOU WILL NEED FOR A DRAWING CLASS WILL DEPEND ON THE TYPE OF CLASS YOU ARE TAKING AND THE MATERIALS THE INSTRUCTOR RECOMMENDS. SOME COMMON SUPPLIES INCLUDE:

• DRAWING PAPER, SUCH AS SKETCH PADS OR NEWSPRINT.
• PENCILS IN A RANGE OF HARDNESS, FROM SOFT TO HARD.
• ERASERS, SUCH AS KNEADED ERASERS OR VINYL ERASERS.

DRAWING CLASSES CAN OFFER A VARIETY OF BENEFITS, BOTH PRACTICAL AND PERSONAL. THE FOLLOWING ARE SOME OF THE WAYS DRAWING CLASSES CAN BENEFIT YOU:

• IMPROVED TECHNICAL SKILLS IN DRAWING CAN HELP YOU CREATE MORE POLISHED AND PROFESSIONAL-LOOKING ARTWORK.
• DRAWING CLASSES CAN INCREASE CREATIVITY AND SELF-EXPRESSION, ALLOWING YOU TO EXPLORE NEW WAYS OF THINKING AND PROBLEM-SOLVING.
• DRAWING CLASSES CAN ALSO REDUCE STRESS AND IMPROVE MENTAL HEALTH BY PROVIDING A RELAXING AND MEDITATIVE ACTIVITY THAT ALLOWS YOU TO FOCUS ON THE PRESENT MOMENT.

BOOKSTORE EVENTS ARE SPECIAL GATHERINGS OR ACTIVITIES HELD IN BOOKSTORES SUCH AS OURS TO PROMOTE BOOKS, AUTHORS, AND READING.

THESE EVENTS CAN TAKE VARIOUS FORMS, SUCH AS BOOK SIGNINGS, AUTHOR READINGS, WRITING WORKSHOPS, AND MORE.

BOOKSTORE EVENTS ARE A GREAT WAY TO DISCOVER NEW BOOKS AND AUTHORS AND OFTEN OFFER AN OPPORTUNITY TO MEET AND INTERACT WITH AUTHORS.

THERE ARE SEVERAL WAYS TO FIND OUT ABOUT OUR EVENTS, INCLUDING:

• CHECKING OUR SOCIAL MEDIA PAGES (FACEBOOK AND INSTAGRAM).
• SIGNING UP FOR OUR NEWSLETTERS, WHICH YOU CAN DO IN THE FOOTER OF THE SITE AT ANY TIME OR WHEN YOU SIGN UP FOR A NEW ACCOUNT.
• CHECKING THE EVENT LISTINGS ON OUR WEBSITE.

THE FORMAT AND CONTENT OF THE EVENTS CAN VARY GREATLY, BUT THERE ARE SOME GENERAL THINGS YOU CAN EXPECT, INCLUDING:

• A PRESENTATION OR READING BY AN AUTHOR.
• A Q&A SESSION WITH THE AUTHOR OR OTHER EXPERTS.
• A CHANCE TO MEET THE AUTHOR AND GET A BOOK SIGNED.

EVENTS MAY BE STANDING-ROOM ONLY OR REQUIRE REGISTRATION, SO IT'S IMPORTANT TO CHECK AHEAD OF TIME.

SOME OF OUR MOST NOTABLE EVENTS INCLUDED A HAUNTED HOUSE.  SOME FEATURED PERFORMANCES, A RADIO NOVEL, LIVE PERFORMANCE OF SOME SCENES BY ACTORS, ETC.

WE USED TO NOT REQUEST THE PURCHASE OF A BOOK TO ATTEND OUR EVENTS, BUT SINCE THE COVID-19 CONFINEMENT, WE DO REQUIRE ATTENDEES TO PURCHASE THE AUTHOR'S BOOK IN ORDER TO GET IT SIGNED AND/OR TO SECURE A SEAT AT THE EVENT.

BUYING A BOOK AT A BOOKSTORE EVENT CAN BE A GREAT WAY TO SUPPORT THE AUTHOR AND THE BOOKSTORE ITSELF.

SOME EVENTS MAY HAVE A LIMITED SUPPLY OF BOOKS AVAILABLE FOR PURCHASE, SO IT'S BEST TO ARRIVE EARLY IF YOU WANT TO BUY A BOOK.

SOME EVENTS OFFER PRE-ORDER OPTIONS FOR BOOKS, SO YOU CAN SECURE A COPY AHEAD OF TIME AND HAVE IT SIGNED AT THE EVENT.

OUR BOOK TASTINGS DO NOT REQUIRE THE PURCHASE OF THE BOOK(S).  HOWEVER, A TICKET IS NECESSARY TO ATTEND AND THE PRICE OF IT COVERS THE COST OF THE FOOD AND CATERING.

TRADITIONALLY, A BOOK TASTING IS AN EVENT WHERE PARTICIPANTS ARE OFFERED A SAMPLE OF DIFFERENT BOOKS TO "TASTE" AND DECIDE WHICH ONES THEY WOULD LIKE TO READ.

IT'S LIKE A BUFFET OF BOOKS THAT ALLOWS READERS TO SAMPLE VARIOUS GENRES, AUTHORS, AND WRITING STYLES BEFORE COMMITTING TO A FULL BOOK.

AT Z BOOKSTORE, WE IMPROVED ON THE IDEA BY ADDING ACTUAL GASTRONOMY TO THE MIX.  AS EXAMPLES:

• A BELGIAN BEER TASTING FROM VARIOUS BELGIAN CITIES ACCOMPANIED BY VARIOUS 'BANDES DESSINÉES' ACTUALLY HAPPENING IN THE CITIES THE BEER ARE FROM.
• A SMORGASBORD OF DIFFERENT POUTINES ACCOMPANIED BY SAMPLES OF THE HILARIOUS QUEBEC GRAPHIC NOVEL LA PITOUNE ET LA POUTINE.
• A SAMPLING OF MOLECULAR CUISINE ALONGSIDE EXCERPTS OF SCENES FROM DOCTOR STRANGE: THE WAY OF THE WEIRD, WHERE THE TITULAR HERO IS STUCK EATING VARIOUS INTERDIMENSIONAL CREATURES AS A PRICE TO PAY FOR USING MAGIC.

THOSE EVENTS ARE ANNOUNCED THROUGH OUR SOCIAL MEDIAS (FACEBOOK & INSTAGRAM) AS WELL AS THROUGH OUR NEWSLETTER.  T

HE PURCHASE OF A TICKET IS REQUIRED TO ATTEND THE EVENT AND WILL BE SCANNED AT THE DOOR.  PRICES VARY DEPENDING ON THE TYPE OF FOOD AND THE PREPARATION NECESSARY. 

PURCHASE OF THE BOOK(S) IS NOT MANDATORY FOR THESE EVENTS BUT THE BOOKS CAN BE BOUGHT ON SITE SEPARATELY IF YOU SO DESIRE.

WE OFFER QUARTERLY DISPLAYS OF GRAPHIC NOVELS OR COMICS WORKS IN A GALLERY FORMAT.

THESE EXHIBITIONS SHOWCASE VARIOUS WORKS OF ART, INCLUDING ORIGINAL COMIC BOOK ART, SKETCHES, AND ILLUSTRATIONS.

THEY OFFER A UNIQUE OPPORTUNITY FOR ARTISTS TO EXHIBIT THEIR WORK AND FOR THE PUBLIC TO VIEW AND PURCHASE THESE WORKS, SHOULD THE ARTIST WISHES TO SELL THEM.

FOR ONE, IT OFFERS AN OPPORTUNITY TO VIEW AND APPRECIATE ORIGINAL COMIC BOOK ART, SKETCHES, AND ILLUSTRATIONS.

IT ALSO OFFERS A CHANCE TO MEET AND TALK TO ARTISTS, LEARN ABOUT THEIR WORK, AND GAIN INSIGHTS INTO THEIR CREATIVE PROCESS.

ADDITIONALLY, ATTENDING AN EXHIBITION CAN HELP EXPAND ONE'S KNOWLEDGE OF THE GENRE AND CAN LEAD TO THE DISCOVERY OF NEW WORKS AND ARTISTS.

WE WORK WITH ARTISTS TO CURATE AN EXHIBIT THAT SHOWCASES THEIR WORK.

WE TYPICALLY CHOOSE A THEME OR GENRE TO FOCUS ON TOGETHER AND MAY ALSO HOLD RELATED EVENTS SUCH AS BOOK SIGNINGS OR PANELS, DEPENDING ON THE POSSIBILITIES.

WE ALSO PROMOTE THE EXHIBITION THROUGH ADVERTISING, SOCIAL MEDIA, AND OTHER MEANS TO ATTRACT VISITORS.

WHEN VISITING ONE OF OUR EXHIBITION,S ONE SHOULD EXPECT TO SEE A DISPLAY OF VARIOUS GRAPHIC NOVELS, ORIGINAL COMIC BOOK ART, SKETCHES, AND ILLUSTRATIONS.

THEY MAY ALSO HAVE THE OPPORTUNITY TO MEET AND TALK TO THE ARTISTS, ATTEND RELATED EVENTS SUCH AS BOOK SIGNINGS OR PANELS, AND PURCHASE WORKS OF ART (SHOULD THE ARTIST WISHES TO DO SO).

EXHIBITIONS MAY HAVE A THEME OR GENRE FOCUS, AND VISITORS CAN EXPECT TO LEARN MORE ABOUT THE WORKS ON DISPLAY AND THE CREATIVE PROCESS BEHIND THEM.

EXHIBITIONS ARE PLANNED WELL IN ADVANCE AND SOMETIMES THEY ARE ALREADY SCHEDULED OVER A YEAR OR MORE. 

THAT BEING SAID, TALK TO US.  TO DO SO, PLEASE TAKE AN APPOINTMENT, BRING A COMPREHENSIVE PORTFOLIO IF WE ARE NOT FAMILIAR WITH YOUR WORK, AND MAKE SURE YOUR WORK IS RELATED TO THE EXCITING WORLD OF GRAPHIC NOVELS AND COMIC BOOKS, AS IT IS OUR PRIMARY FOCUS.

WE USUALLY FOCUS ON AUTHORS SPECIFICALLY, BUT SOMETIMES WE MIX AND MATCH IF THERE IS A COMPELLING THEME.

WE DO NOT EXHIBIT ANYTHING THAT IS NOT RELATED TO COMIC BOOKS AND GRAPHIC NOVELS.

YOU NEED TO HAVE A CART WITH AT LEAST $100 CAD IN MERCHANDISE BEFORE TAX(ES) TO BENEFIT FROM FREE SHIPPING ANYWHERE IN CANADA.

OUR CARRIER OF CHOICE IS CANADA POST. 

FOR SOME ITEMS, SUCH AS LETTER MAIL DELIVERY, THEY ARE THE ONLY CHOICE SINCE THEY ARE A DE FACTO MONOPOLY. 

THEY CERTAINLY ARE NOT THE CHEAPEST OPTION OUT THERE.  BUT THEY HAVE A (RELATIVELY) EFFICIENT SOLUTION FOR SMALL BUSINESSES THAT (USUALLY) GIVES US A REASONABLE ASSURANCE THAT YOU, THE CUSTOMER WILL GET HIS STUFF PROMPTLY. 

THERE ARE OTHER ALTERNATIVES BUT THE COSTS SAVINGS VERSUS THE COMPLICATIONS ARE NOT REALLY COST EFFECTIVE FOR ANYONE.  SO THE STATUS QUO IS THE BEST CURRENT ALTERNATIVE. 

BUT WE ARE ALWAYS ON THE LOOKOUT FOR MEANS TO LOWER SHIPPING COSTS AND IF EVER A BETTER SOLUTION PRESENTS ITSELF, WE WILL BE ON IT LIKE STRIPES ON A TIGER!

WHILE WE WOULD LOVE FOR SHIPPING TO BE NON EXISTENT, THE REALITY IS THAT WE LIVE ON A BIG PLANET AND THINGS NEED TO BE MOVED AROUND.

SHIPPING IS COSTLY, BOTH FOR THE CONSUMER AND FOR THE RETAILER.  THERE IS NO ESCAPING IT. 

EVEN AMAZON, WITH ITS MASSIVE VOLUME, RECENTLY INCREASED ITS SHIPPING FEES. 

WHILE JUST LIKE AMAZON, WE KNOW THAT SHIPPING IS A MAJOR IRRITANT, WE DO NOT HAVE THE BUSINESS TO OFFER THE SAME TERMS THEY DO. 

WE ALSO STRIVE TO PAY OUR EMPLOYEES ABOVE MINIMUM WAGE BECAUSE WE BELIEVE THAT A DECENT LIVING WAGE IS EVENTUALLY BETTER FOR EVERYONE, INCLUDING THE ECONOMY - EVEN IF IT HURTS OUR BOTTOM LINE A LITTLE. 

WE ALSO DO NOT GET THE INSANE DISCOUNTS (SOMETIMES UP TO 80%) THAT AMAZON ENJOYS...  LET'S FACE IT: SHIPPING IS COSTLY AND THERE IS ALWAYS SOMEONE WHO PAYS FOR IT. 

WITH AMAZON, THE BULK OF THE SHIPPING IS PAID BY EATING THE PROFIT MARGIN OF THOSE SELLING THEIR GOODS THROUGH THEM. 

WHEN WE GIVE YOU FREE SHIPPING, ON TOP OF YOUR CLIENT DISCOUNT, WE EAT IN OUR PROFITS, WHICH IS WHAT ALLOWS US TO PAY THE BILLS AND OUR EMPLOYEES.  BUT WE FEEL THAT $100 WORTH OF PURCHASE OR MORE DESERVES A BREAK AS WELL. 

JUST LIKE WE DO FOR SMALLER PURCHASES, THAT REPRESENT THE SAME EFFORT, COST AND ENERGY THAN BIG ONES.

WE CANNOT GUARANTEE THAT YOU WILL GET A CHASE FIGURINE. BY DEFINITION, THEY ARE PRODUCED IN LESSER QUANTITIES, HENCE THEIR VALUE.

ALTHOUGH FUNKO NOW PRODUCES MORE OF THEM, WE NEVER HAVE ANY GUARANTEE THAT WE WILL GET ONE WHEN WE ORDER.

OUR POLICY IS FIRST COME, FIRST SERVED WHEN IT COMES TO LIMITED EDITION CHASE.

WE HAVE A SECTION ON THE WEBSITE WHERE THEY ARE LISTED AS SOON AS THEY ARE IN STOCK.

WE CAN HOWEVER GUARANTEE THE PX EXCLUSIVE AND SPECIALTY SERIES IF THEY ARE ORDERED ON TIME. FOR ANY OTHER TYPE OF EXCLUSIVITY, WE CAN NOT GUARANTEE ANYTHING BUT IT WILL BE OUR PLEASURE TO OBTAIN IT IF WE CAN.

UNFORTUNATELY, NO.

YES, OF COURSE.  YOU CAN BUY THEM ONLINE OR AT THE PHYSICAL STORE.  THE CARDS ARE VALID AT BOTH THE WEBSITE AND OUR PHYSICAL STORE.

THE VALUE OF THE GIFT CARD IS TYPICALLY PREDETERMINED AND CAN BE USED TO PURCHASE ITEMS UP TO THE CARD'S VALUE.

GIFT CARDS ARE OFTEN GIVEN AS PRESENTS OR AS A WAY TO PROVIDE A MONETARY GIFT WITHOUT GIVING CASH.

NO, WE DO NOT.  YOU NEED TO BUY A NEW ONE.

TO USE A GIFT CARD, SIMPLY PRESENT IT AT THE TIME OF PAYMENT WHEN MAKING A PURCHASE AT THE STORE OR ENTER THE NUMBER ON YOUR GIFT CARD AT THE CHECKOUT INSIDE THE VOUCHER FORM.

THE CASHIER OR ONLINE PAYMENT SYSTEM WILL PROMPT YOU TO ENTER THE GIFT CARD CODE, WHICH IS USUALLY LOCATED ON THE FRONT OF THE CARD OR IN AN EMAIL, IF IT WAS SENT ELECTRONICALLY.

ONCE THE CODE IS ENTERED, THE VALUE OF THE GIFT CARD WILL BE DEDUCTED FROM THE TOTAL COST OF YOUR PURCHASE.

YES.  WHEN A SALE IS MADE IN THE STORE, THE WEBSITE SEES ITS QUANTITIES DEBITED.  THE SAME GOES IN THE OPPOSITE DIRECTION: IF A SALE IS MADE ON THE WEB, THE STORE INVENTORY IS DEPLETED.  THERE IS A SHORT DELAY BETWEEN BUT IT SHOULD BE SUFFICIENT IN MOST CASES TO ENSURE THAT PEOPLE GET WHAT THEY WANT, EVEN IF STOCKS ARE LOW.

UNLESS OTHERWISE STATED IMAGES THAT APPEAR IN PRODUCT LISTINGS ARE PROVIDED DIRECTLY FROM OUR DISTRIBUTORS. IN THE CASE OF DIAMOND COMIC DISTRIBUTORS, THESE IMAGES ARE PROVIDED TO DCD BY THEIR RESPECTIVE PUBLISHERS AND/OR COMPANIES.

THE IMAGES, IN MANY CASES, ARE COVERS THAT HAVE NOT YET BEEN BRANDED WITH TITLES OR LOGOS AND THEREFORE ARE NOT FINAL VERSIONS OF THE PRODUCTS THAT WILL BE SHIPPED ONCE PURCHASED.

ADDITIONALLY VARIANT COVERS, INCENTIVE COVERS, MULTIPLE AVAILABLE COVERS (A, B, C,...), SKETCH COVERS AND BLANK COVERS ARE OFTENTIMES UNAVAILABLE IN THEIR FINAL VERSIONS AT THE TIME OF POSTING; THE VERSIONS POSTED ON THE WEBSITE ARE THOSE MADE AVAILABLE BY THE DISTRIBUTOR AT THE TIME IN WHICH DISTRIBUTION HAS BEEN CONFIRMED.

UNDER NO CIRCUMSTANCES IS LIBRAIRIE Z BOOKSTORE IS RESPONSIBLE OR LIABLE FOR THE ACCURACY OF THE IMAGES PRESENTED IN A PRODUCT POSTING.

LIBRAIRIE Z BOOKSTORE SHALL SHIP THE SPECIFIC PRODUCT THAT WAS PURCHASED BASED SOLELY ON THE PRODUCT'S DESCRIPTION WHICH MAY OR MAY NOT MATCH THE IMAGE THAT WAS PROVIDED BY THE DISTRIBUTOR FOR POSTING PURPOSES.

SO, THE QUESTION IS: WHAT IN THE WORLD IS A COMIC BOOK VARIANT?

WE’LL DO OUR BEST TO ANSWER THAT WITH SOME CLARITY SO HERE’S HOW WE’LL DO IT: WE’LL BREAK THE RESPONSE INTO THREE PARTS!

NEW PRINTING VARIANTS, RATIO VARIANTS AND RETAILER INCENTIVE VARIANTS (RI VARIANTS).

FIRST, THOUGH, LET'S DEFINE WHAT A REGULAR COVER OR COMIC BOOK IS.

WHEN A COMIC BOOK IS ORIGINALLY RELEASED, MEANING IT IS THE VERY FIRST TIME THAT THE CONTENTS HAVE GONE TO PRESS AND ARE PRINTED UNDER A CERTAIN TITLE (YES, THERE ARE EXCEPTIONS HERE TOO!*), THAT IS WHAT IS CONSIDERED TO BE THE 1ST PRINTING.

BASED ON PRE-SALES COLLECTED FROM GLOBAL VENDORS PUBLISHERS WILL DETERMINE HOW MANY COPIES OF THE 1ST PRINT WILL BE PRINTED WITH AN OVERRUN MARGIN.

THESE FIRST PRINTS ARE LISTED ON THIS SITE AS "RETAIL" IN MOST CASES WHICH CAN ALSO BE REFERRED TO IN THE INDUSTRY AS DIRECT MARKET (DM), WHICH ARE DISTRIBUTED ONLY TO SPECIALTY COMIC BOOK RETAILERS THAT MAY VARY SLIGHTLY FROM NEWSSTAND VERSIONS.

IN REGARDS TO LISTINGS ON LIBRAIRIE Z BOOKSTORE "RETAIL" APPLIES IF A 1ST PRINT BOOK IS OFFERED WITH JUST A SINGLE COVER.

*THE EXCEPTION EXPLANATION: IN THE PARAGRAPH ABOVE WE STATE, "…IT IS THE VERY FIRST TIME THAT THE CONTENTS HAVE GONE TO PRESS AND ARE PRINTED UNDER A CERTAIN TITLE…." THIS IS TRUE, HOWEVER, REPRINTS CAN APPEAR IN FIRST PRINT EDITIONS OF BOOKS SO LONG AT THE TITLE OR VOLUME OF THE BOOK IS DIFFERENT.

FOR EXAMPLE, IF SOME OR ALL OF CONTENTS OF FANTASTIC FOUR #1000 REAPPEAR IN FANTASTIC TEAM-UP #50 THEN BOTH ISSUES ARE CONSIDERED 1ST PRINT BOOKS. FANTASTIC FOUR #1000 CONTAINS CONTENT THAT HAS GONE TO PRESS FOR THE VERY FIRST TIME AND FANTASTIC TEAM-UP #50, EVEN THOUGH IT IS A FIRST PRINT, CONTAINS REPRINTED MATERIAL.

HAD THE REPRINTED MATERIAL SHOWN UP IN A NEW PRINTING OF FANTASTIC FOUR #1000 THEN THAT BOOK WOULD BE CONSIDERED A 2ND PRINT VARIANT. CONFUSED? REFER TO "PRINT VARIANTS" BELOW.

JUST TO THROW A WRENCH INTO THINGS THERE ARE MORE EXCEPTIONS: MULTIPLE COVERS! WE’LL BEGIN WITH THE COMMON 50/50 SPLIT: COVER A & COVER B: THIS OCCURS FREQUENTLY AMONG SEVERAL PUBLISHERS.

IN THIS CASE A PUBLISHER WILL DIVIDE THE 1ST PRINT RUN INTO AN EQUAL SPLIT IN WHICH HALF THE PRINT-RUN IS RELEASED WITH ONE COVER AND THE BALANCE IN ANOTHER.

BOTH COVERS ARE CONSIDERED TO BE 1ST PRINT ORIGINALS AND RETAIL AT RELEASE AT THE SAME VALUE ON THE DATE THEY ARE RELEASED. COVERS A, B, C, D, ETC…: IN A CASE LIKE THIS THERE ARE VARIOUS 1ST PRINT COVERS RELEASED IN EQUAL RATIOS OF AN ISSUE. ALL COVERS ARE CONSIDERED TO BE 1ST PRINT ORIGINALS AND RETAIL AT THE SAME VALUE ON THE DATE THEY ARE RELEASED.

IMPORTANT INFORMATION TO OUR SUBSCRIBERS: IF THERE ARE POSTINGS FOR COVER A AND COVER B IN OUR LISTINGS, ONLY COVER A WILL BE OFFERED WITHIN THE SUBSCRIPTION SERVICE. IF YOU WISH TO OBTAIN COVER B THEN IT WILL HAVE TO BE ADDED TO YOUR INBOX DIRECTLY FROM THE PRODUCT’S LISTING.

IF THERE ARE TWO OR MORE EQUAL SPLIT COVERS AVAILABLE AND THE ITEM POSTING SHOWS "RETAIL" AS OPPOSED TO MULTIPLE COVERS (COVER A, COVER B, ETC…) THE COVER THAT WILL SHIP WITH SUBSCRIPTIONS WILL BE RANDOMLY SELECTED FROM THOSE RECEIVED.

SO NOW THAT WE’VE GOTTEN ALL THAT NOISE OUT OF THE WAY WE CAN HOPEFULLY HELP IN DEFINING VARIANTS FOR YOU.

NEW PRINTING VARIANTS: A NEW PRINTING VARIANT OCCURS WHEN A TITLE SELLS OUT RAPIDLY EITHER BEFORE OR IMMEDIATELY AFTER ITS FORECAST RELEASE DATE. (A BOOK CAN SELL OUT BEFORE IT IS RELEASED WHEN RETAILERS SIGNIFICANTLY INCREASE THEIR INITIAL ORDERS BEFORE DISTRIBUTION BEYOND THE PRINT RUN THAT WAS ORIGINALLY ANTICIPATED).

WHEN THIS SITUATION OCCURS A PUBLISHER DESIRES TWO THINGS:

1. TO COMPENSATE FOR READERS INTERESTED IN ACQUIRING THE BOOKS THE OPPORTUNITY TO DO SO AND...

2. TO MAKE AS MUCH PROFIT AS THEY CAN FROM A SINGLE PUBLICATION. THE REMEDY FOR THIS IS SENDING THE BOOK BACK TO PRINT. IN MOST CASES PUBLISHERS MAY ALTER THE ORIGINAL COVER OF THE BOOK WITH A NEW DISTINGUISHING FEATURE TO DIFFERENTIATE IT FROM THE PREVIOUS PRINTING(S).

THESE NEW PRINTINGS OCCUR SHORTLY AFTER A BOOK’S ORIGINAL RELEASE TO REACH THE READERS WHILE THE PUBLICATION IS STILL HIGHLY POPULAR.

THESE NEW PRINTING VARIANTS ARE REFERRED TO 2ND, 3RD, 4TH, ETC… PRINT VARIANTS.

RATIO VARIANTS: THESE VARIANTS HAVE BECOME A COMMON STRATEGY ADOPTED BY MOST MAJOR PUBLISHERS SUCH AS MARVEL AND DC COMICS WITHIN THE LAST DECADE WHICH NOW SEEM TO MAKE UP PART OF THE REGULAR COMIC BUSINESS.

UNDERSTANDING THESE VARIANTS IS A SIMPLE CONCEPT BASED ON THE VOLUME OF BOOKS RETAILERS PURCHASE OF THE REGULAR RETAIL EDITION.

FOR EXAMPLE A ONE IN TEN RATIO VARIANT (1:10 VARIANT) MEANS THAT IF A RETAILER ORDERS TEN COPIES OF THE REGULAR RETAIL EDITION THEY NOW HAVE THE OPTION TO ORDER ONE EXCLUSIVE EDITION OF THE BOOK.

THAT MEANS THAT 10% OR LESS OF THIS BOOKS PRINT RUN WOULD FEATURE AN ALTERNATIVE EDITION OF THE BOOK.

THE INNER CONTENTS OF THE BOOK (STORY, PAGES, ADS, ETC.) WITH THESE VARIANTS ARE ALWAYS IDENTICAL TO THE REGULAR RETAIL EDITION SO THERE IS NOTHING DIFFERENT OFFERED.

THEY ARE ALL ALSO FIRST PRINTS OF THE BOOK.

THE DISTINGUISHING FEATURE OF RATIO VARIANTS IS THEIR COVERS.

IN MANY CASED DIFFERENT ARTISTS WILL PROVIDE COVERS TO THE SAME BOOK INCREASING THE APPEAL OF ACQUIRING THE BOOK.

SO, NOT ONLY ARE YOU ACQUIRING A BOOK THAT IS MORE RARE THAN THE REGULAR RETAIL EDITION, YOU MAY BE ACQUIRING THE BOOK WITH A COVER DRAWN BY A FAVORITE CREATOR.

ONLY THE TEST OF TIME WILL DETERMINE THE OVERALL APPEAL AND VALUE OF THESE VARIANTS, BUT TO COLLECTORS THAT ARE TRUE COMPLETISTS, THESE VARIANTS ARE MUST-HAVES EVEN AT THE HIGHEST OF RATIOS!

RATIO VARIANTS ARE FREQUENTLY OFFERED IN THE FOLLOWING RATIOS: 1:10, 1:15, 1:25, 1:50, 1:75, 1:100 AND 1:200.

THAT’S NOT TO SAY THAT THERE CAN’T BE 1:44 OR 1:52 VARIANT EDITIONS, BOTH OF WHICH EXIST, HOWEVER THEY ARE FAR LESS COMMON.

SO IF YOU SEE A 1:100 VARIANT POSTING, IT MEANS THAT THE BOOK LISTED HAS A PRINT RUN THAT CONSISTS OF LESS THAN 1% OF THE BOOK’S REGULAR RETAIL EDITION.

RI VARIANTS (RETAILER INCENTIVE): THESE VARIANTS CAN GO EITHER WAY; THEY CAN EITHER BE REALLY SIMPLE OR HAVE RETAILERS JUMP THROUGH HOOPS LIKE WELL TRAINED CIRCUS ACTS.

LET'S GET THE SIMPLE ONE OUT OF THE WAY AND SAVE THE BRAIN-TWISTER FOR LAST.

AN RI VARIANT IS SIMPLE WHEN A PUBLISHER PROVIDES THE DISTRIBUTION CONSTRAINTS UP FRONT WITHOUT COMPLICATIONS.

HERE ARE SOME EXAMPLES OF WHAT AN RI VARIANT CAN BE:

- EVERY RETAILER THAT PARTICIPATES IN "NAMED EVENT" WILL RECEIVE ONE EXCLUSIVE VARIANT OF "BOOK SERIES NO. XX".

- EVERY RETAILER CAN ORDER A MAXIMUM OF THREE COPIES OF "BOOK SERIES NO. XX".

BUT SOMETIMES, THE PUBLISHER MAKES ITS SO HELLISH, IT TURNS INTO A MATH MARATHON!

- FOR EXAMPLE, YOU MAY GET ONE COPY OF VARIANT OF BOOK SERIES X IF YOU ORDER 25% MORE THAN YOUR ORDER OF APRIL OF TILE Y.

- YOU MAY GET ONE VARIANT OF BOOK X  FOR EACH ORDERS OF TITLE Z THAT MATCH OR EXCEED YOUR ORDER OF TITLE Y OR TITLE W FROM THREE MONTHS AGO.

AND THERE ARE EVEN MORE COMPLICATED SITUATIONS.  SO RI VARIANTS ARE A MAJOR PAIN IN EVERYONES BUTTS...

THE CONDITION OF COMIC BOOKS LISTED IN THE COMICS CATEGORY ARE NM (NEAR MINT) CONDITION: 9.2 - 9.8.

WE ADHERE TO A STRICT GRADING POLICY, THEREFORE EVERY BOOK IS INSPECTED WITH OUR QUALITY CONTROL GUIDELINES UPON ARRIVAL.

ONCE INSPECTED EVERY COMIC BOOK IS BAG AND BOARDED AND IS PREPPED FOR SHIPPING AT NO ADDITIONAL CHARGE AS PART OF OUR STANDARDS.

ALL PRODUCTS ON THIS WEBSITE IN THE FOLLOWING CATEGORIES: COMICS, GRAPHIC NOVELS, APPAREL, STATUES, TOYS, AND SUPPLIES (WITH HE EXCEPTION OF CERTAIN BACK-ISSUES AND SOME GRADED BOOKS) ARE BRAND NEW MERCHANDISE.

SHOULD ANY PRODUCT SHIP IN UNSATISFACTORY CONDITION PLEASE CONTACT US.

PLEASE NOTE THAT PROMOTIONAL ITEMS AND FREE COMIC BOOK DAY TITLES OFFERED ONLINE ARE NOT BAG AND BOARDED.

NEW COMIC BOOK RELEASES ARE POSTED EVERY WEDNESDAY OR THURSDAY THE WEEK BEFORE THEY ARE RELEASED.

COMIC BOOK POSTINGS ARE DEPENDANT ON CONFIRMATION OF STOCK ARRIVALS AS PROVIDED BY OUR DISTRIBUTOR DIAMOND COMIC DISTRIBUTORS.

IF THERE IS A CONFIRMATION OF DELAY, COMIC BOOK POSTINGS MAY BE PUSHED TO FRIDAY.

FOR SUBSCRIBERS: VARIANT PRE-ORDERS AND NEW AVAILABLE UPCOMING COMIC BOOK TITLES ARE POSTED WITHIN A WEEK OF A NEW PREVIEWS MAGAZINE MONTHLY RELEASE, ALLOWING AMPLE TIME TO SECURE COPIES WELL IN ADVANCE OF THEIR FORECAST RELEASE DATES.

WE SUGGEST LOOKING AT OUR SUBSCRIPTION PAGE TO SEE THE MANY FEATURES INCLUDED IN ACTIVATING A SUBSCRIPTION WITH US.

HERE ARE THE BEST WAYS TO FIND OUT WHEN NEW PRODUCTS ARE AVAILABLE FOR PURCHASE:

1. SIGN UP FOR OUR NEWSLETTER.  IT'S EASY, YOU CAN FIND THE ACTIVATION IN THE FOOTER BELOW.

2. ACTIVATE A SUBSCRIPTION. THIS IS THE BEST AND QUICKEST WAY OF KNOWING WHEN NEW PRODUCTS ARE AVAILABLE. AN AUTOMATED SYSTEM ALERT IS FIRST SENT OUT EXCLUSIVELY TO SUBSCRIBERS AS PART OF THE STANDARD SYSTEM NOTIFICATIONS.

UNFORTUNATELY NO. WE HAVE A FEW CANADIAN $1 COMICS, AND WITH GST AND QST, IT COMES DOWN TO $1.20. HOWEVER, IF YOU ARE A VIP MEMBER, WE SHOULD CERTAINLY TRY TO FIND A WAY TO ACCOMMODATE YOU.

UNFORTUNATELY NOT.  HOWEVER, WE CAN ORDER ONE FOR YOU SHOULD YOU WANT.  THE TOTALITY OF THE VALUE (IN THE FOUR DIGITS) WOULD HAVE TO BE PAID UPFRONT.

ABSOLUTELY NOT.  BEST READING CHAIR IN HISTORY.

UNFORTUNATELY NO. THESE ARE EXCLUSIVELY DECORATIONS. HOWEVER, IF THE ITEMS ARE STILL AVAILABLE, WE CAN ORDER THEM FOR YOU WITH GREAT PLEASURE.

NO.  THEY ARE STRICTLY DECORATIONS.  HOWEVER, IF THEY ARE STILL AVAILABLE, WE CAN ORDER THEM FOR YOU.

TO OUR KNOWLEDGE, NO.

WE OFFER TWO LOYALTY PROGRAMS: Z POINTS AND A LOYALTY PROGRAM FOR SUBSCRIBERS OF COMIC BOOKS, MANGA SERIES, OR OTHER TYPES OF SERIES.

AFTER A PROBATION OF THREE MONTHS, SUBSCRIBERS OF COMIC BOOKS, MANGA SERIES, OR OTHER TYPES OF SERIES RECEIVE A 20% DISCOUNT ON ALL AMERICAN PURCHASES AND A 10% DISCOUNT ON ALL FRENCH PURCHASES.

THEY QUALIFY FOR THESE DISCOUNTS AS LONG AS THEIR ACCOUNT REMAINS IN GOOD STANDING, MEANING THEY PICK UP THEIR BOOKS ON TIME, DO NOT STAND US UP ON SPECIAL ORDERS, AND WARN US IN CASE OF PROBLEMS.

IF YOUR ACCOUNT IS NO LONGER IN GOOD STANDING, YOU AUTOMATICALLY LOSE ALL ACCESS TO DISCOUNTS OR Z POINTS.

YOU WILL ALSO HAVE TO PAY UPFRONT FOR ANY ORDERS OR RESERVATIONS.

WHEN CHOOSING A MANGA TO READ, THERE ARE SEVERAL FACTORS YOU SHOULD CONSIDER, INCLUDING:

GENRE: MANGA COVERS A WIDE RANGE OF GENRES, FROM ACTION TO ROMANCE TO HORROR. IT'S IMPORTANT TO CHOOSE A GENRE THAT YOU ENJOY, AS THIS WILL MAKE IT MORE LIKELY THAT YOU'LL ENJOY THE MANGA.

AUTHOR/ARTIST: JUST LIKE WITH ANY OTHER MEDIUM, THERE ARE AUTHORS AND ARTISTS WHO ARE WELL-KNOWN FOR PRODUCING HIGH-QUALITY WORK. RESEARCHING THE AUTHOR OR ARTIST OF A MANGA YOU'RE INTERESTED IN CAN HELP YOU MAKE AN INFORMED DECISION.

REVIEWS: READING REVIEWS OF A MANGA CAN GIVE YOU AN IDEA OF WHAT OTHER READERS THOUGHT ABOUT IT. LOOK FOR REVIEWS THAT DISCUSS THE STORY, CHARACTERS, AND ART TO GET A WELL-ROUNDED VIEW OF THE MANGA.

DO NOT HESITATE TO ASK US FOR ADVICES WHEN YOU COME BY THE STORE!

IF YOU'RE LOOKING FOR NEW MANGA TO READ, THERE ARE SEVERAL WAYS TO DISCOVER TITLES YOU MAY ENJOY. HERE ARE A FEW:

ONLINE FORUMS: THERE ARE MANY ONLINE FORUMS DEDICATED TO MANGA WHERE READERS DISCUSS THEIR FAVOURITE TITLES AND MAKE RECOMMENDATIONS.

SOCIAL MEDIA: FOLLOWING MANGA-RELATED ACCOUNTS ON SOCIAL MEDIA CAN EXPOSE YOU TO NEW TITLES AND RECOMMENDATIONS FROM OTHER READERS.

Z BOOKSTORE: CHECKING OUT OUR MANGA SECTION, WHICH HAS A WIDE VARIETY OF GENRES AND STYLES, AND WE CAN HELP YOU DISCOVER NEW TITLES THAT YOU MIGHT NOT HAVE FOUND ONLINE.

MANGA IS A FORM OF MEDIA THAT IS ENJOYED BY PEOPLE OF ALL AGES. HOWEVER, SOME TITLES MAY BE MORE APPROPRIATE FOR CERTAIN AGE GROUPS. HERE ARE A FEW THINGS TO KEEP IN MIND:

RATINGS: LIKE MOVIES AND VIDEO GAMES, MANGA OFTEN COMES WITH A RATING THAT INDICATES THE APPROPRIATE AGE GROUP. MAKE SURE TO CHECK THE RATING BEFORE CHOOSING A MANGA TO READ.MOST OF THE TIME, THOSE ARE RATHER SELF-EXPLANATORY BUT YOU CAN ALWAYS ASK US FOR HELP.

CONTENT: SOME MANGA MAY CONTAIN CONTENT THAT IS NOT SUITABLE FOR ALL AGES, SUCH AS GRAPHIC VIOLENCE OR SEXUAL CONTENT. IT'S IMPORTANT TO RESEARCH A MANGA'S CONTENT BEFORE DECIDING TO READ IT.WE ARE HERE TO HELP AND COUNSEL YOU IN THOSE MURKY AREAS.

PARENTAL GUIDANCE: IF YOU'RE UNSURE WHETHER A MANGA IS APPROPRIATE FOR YOU OR YOUR CHILD, IT'S A GOOD IDEA TO SEEK THE GUIDANCE OF A SOMEONE IN THE KNOW.  AGAIN, WE ARE HERE TO HELP AND CAN STEER YOU IN THE RIGHT DIRECTION.

MANGA HAVE BEEN TRANSLATED INTO MULTIPLE LANGUAGES, INCLUDING ENGLISH, SPANISH, FRENCH, AND GERMAN. HERE ARE A FEW THINGS TO KEEP IN MIND WHEN READING MANGA IN A LANGUAGE OTHER THAN JAPANESE:

TRANSLATION QUALITY: THE QUALITY OF A MANGA TRANSLATION CAN VARY DEPENDING ON THE TRANSLATOR AND PUBLISHER. IT'S IMPORTANT TO READ REVIEWS AND CHOOSE A REPUTABLE PUBLISHER TO ENSURE A HIGH-QUALITY TRANSLATION.

LOCALIZATION: SOME MANGA MAY BE LOCALIZED TO BETTER FIT THE CULTURE OF THE LANGUAGE THEY'RE TRANSLATED INTO. THIS CAN LEAD TO CHANGES IN DIALOGUE OR ART, SO IT'S IMPORTANT TO RESEARCH WHETHER A MANGA HAS BEEN LOCALIZED BEFORE READING IT. THE FRENCH, BUT SOMETIMES ALSO THE AMERICAN, ARE OFTEN GUILTY OF THIS.

AVAILABILITY: NOT ALL MANGA TITLES ARE AVAILABLE IN ALL LANGUAGES, SO YOU MAY NEED TO DO SOME SEARCHING TO FIND THE VERSION YOU WANT TO READ. YOU MAY ALSO WAIT A LONG TIME BEFORE IT BECOMES AVAILABLE IN THE LANGUAGE YOU WANT, DEPENDING ON ITS POPULARITY OR IF IT HAS AN EUROPEAN OR AMERICAN PUBLISHER OR NOT.

YOU WILL NOT BE ABLE TO ADD MORE ANY OTHER ITEM(S) TO A TRANSACTION AFTER IT HAS BEEN COMPLETED.

THE SAME APPLIES FOR SUBSCRIBERS THAT HAVE A PROCESSED MY INBOX CART AWAITING PAYMENT.

INVOICES CANNOT BE UPDATED AND/OR EDITED ONLINE NOR SHALL ANY Z BOOKSTORE STAFF BE ABLE TO DO SO FOR YOU.

YOU CAN CONTACT US REGARDING THE SWAPPING OF AN ITEM AT WHICH POINT Z BOOKSTORE SHALL DETERMINE IF IT IS AT ALL POSSIBLE.

IF THERE IS AN ERROR AND/OR AN INCORRECT PRODUCT WAS SELECTED PLEASE CONTACT US TO EITHER AMEND THE ORDER OR SWAP THE PRODUCT OUT WITH THE CORRECT ONE YOU WISHED TO PURCHASE (IT MUST BE OF EQUAL OR LOWER VALUE AND BE AVAILABLE IN-STOCK).

ONCE LOGGED IN, THE STATUS OF EVERY ORDER CAN BE VERIFIED BY CLICKING ON THE MY ORDERS LINK FROM THE MY ACCOUNT MENU.

ALL PURCHASES WILL BE LISTED THERE INCLUDING PURCHASES THAT HAVE ALREADY BEEN SHIPPED.

YOU CAN VERIFY THE STATUS ALL PENDING ORDERS/CURRENT INVOICES TO SEE IF IT IS BEING PROCESSED, COMPLETED, OR SHIPPED/READY FOR STORE PICK-UP.

IT WILL ALSO INDICATE WHETHER OR NOT AN ORDER HAS BEEN DELAYED; IF SO AND IF WE HAVE NOT YET CONTACTED YOU PLEASE CONTACT US FOR A STATUS UPDATE.

THESE STATUS AND TRACKING FEATURES ARE AVAILABLE FOR BOTH CUSTOMERS AND SUBSCRIBERS.

WE DO NOT HAVE A BLOODY CLUE!  WE DO NOT WORK FOR THE CITY OF MONTREAL AND NONE OF US EVEN OWNS A CAR.  YOU ARE ON YOUR OWN.  SORRY.

AGAIN, WE DO NOT WORK FOR THE CITY OF MONTREAL, STATIONNEMENT MONTREAL OR L'AGENCE DE MOBILITÉ DURABLE DE LA VILLE DE MONTRÉAL. 

ADDITIONALLY, WE DO NOT WORK FOR ANY OF THE CREDIT CARD ISSUERS NOR ARE WE A TECH SUPPORT COMPANY FOR THESE ISSUES... 

WE HAVE NOT THE FOGGIEST IDEA ON ALL OF THIS WORKS.  PLEASE STOP ASKING.

THE ENTIRETY OF PAYMENT METHODS IS AVAILABLE TO OUR CANADIAN CUSTOMERS, AS WE ARE BASED IN CANADA.

ADDITIONAL (BUT NOT ALL) PAYMENT METHODS ARE AVAILABLE FOR OUR UNITED STATES CUSTOMERS.

FOR A WIDE VARIETY OF REASONS, BUT MAINLY FOR SECURITY REASONS, INTERNATIONAL ORDERS CAN BE LIMITED TO 2 OR EVEN ONLY ONE PAYMENT METHOD, EITHER/OR PAYPAL AND STRIPE, DEPENDING ON THE AVAILABILITY OF THESE RESPECTIVE PAYMENT METHODS IN YOUR COUNTRY.

WE APOLOGIZE FOR THE INCONVENIENCE BUT THERE IS PRECIOUS LITTLE WE CAN DO ABOUT IT.

YOU CAN REVIEW OUR ACCEPTED PAYMENT METHODS HERE.

PRICES DO NOT INCLUDE ANY TAXES.

IF YOU LIVE IN CANADA, THEN THE APPROPRIATE GST OR HST WILL BE ADDED ACCORDING TO THE PROVINCE YOU LIVE IN.

WE DO NOT CHARGE TAX TO ANYONE THAT LIVES OUTSIDE OF CANADA.

PLEASE BE AWARE SOME COUNTRIES WILL CHARGE A DUTY ON YOUR ORDER.  WE HAVE NO CONTROL OVER THIS.

OUR PREORDER SYSTEM IS PRETTY SIMPLE AND IS TWO-FOLD, DEPENDING IF THERE IS ENOUGH QUANTITIES OR NOT.

PREORDERS APPLY TO SPECIAL ITEMS, SUCH AS TOYS, WHICH MAY BE RELEASED WAY IN THE FUTURE BUT REQUIRE A RESERVATION AHEAD OF TIME OR FOR NEXT WEEK'S ITEMS THAT YOU MAY BE INTERESTED IN BUT HAVE NOT ADDED TO YOUR INBOX AT THE STORE OR ONLINE.

YOU CAN EITHER:

A) PREORDER - ENOUGH QUANTITIES.  YOU PAY FOR THE PRODUCT USING YOUR PREPAID ACCOUNT, YOUR CREDIT CARD OR PAYPAL.  AS SOON AS THE PRODUCT IS IN STOCK, YOU WILL RECEIVE AN EMAIL NOTIFICATION.  DEPENDING ON YOUR SELECTED SHIPPING MODE, IT WILL EITHER BE SHIPPED TO YOU BY THE CARRIER OF YOUR CHOICE OR BE AVAILABLE FOR PICKUP AT THE STORE UNDER YOUR NAME.

B) PREORDER - NOT ENOUGH QUANTITIES.  SINCE THERE IS NOT ENOUGH PRODUCTS TO FULFILL DEMAND, YOUR ORDER WILL NOT GO THROUGH.  YOUR ONLY OPTION LEFT IS TO BE ADDED TO THE WAIT LIST.  SHOULD THE ITEM NOT HAVE SPECIFIC QUANTITY LIMITATIONS, YOUR ITEM WILL BE PLACED IN YOUR INBOX AND YOU CAN EITHER HAVE IT SHIPPED OR PICK IT UP AT THE STORE.  AN EMAIL WILL BE SENT TO YOU WHEN THE ITEM IS AVAILABLE FOR PURCHASE.

YOU CAN GET DETAILED INSTRUCTIONS ON HOW TO PERFORM A PREORDER ON OUR SITE BY CLICKING ON THE BUTTON BELOW:

PRE-ORDERS INSTRUCTIONS

STARTING AT MIDNIGHT ON THE WEDNESDAY OF THE WEEK PRIOR TO THE RELEASE, YOU MAY PREORDER ANY ITEMS THAT ARE EXPECTED TO BE RELEASED FOR THE NEXT WEEK.  THE PREORDER IS ACTIVE ALL THE WAY UNTIL WEDNESDAY, MIDNIGHT, OF THE DAY OF RELEASE.  AFTER THAT, IT IS FIRST COME, FIRST SERVED.

SHOULD QUANTITIES NOT BE SUFFICIENT TO FULFILL YOUR PREORDER, YOU MAY CHOOSE TO ADD YOURSELF TO THE WAITING LIST.  THIS WILL NOTIFY US TO ORDER MORE AND TO RESERVE A COPY FOR YOU.  YOU WILL RECEIVE AN EMAIL ONCE THE ITEM IS IN STOCK AT THE STORE AND YOU MAY CHOSE TO PAY AND PICK IT UP AT THE STORE OR HAVE IT DELIVERED TO YOU.

FOR TOYS AND SPECIALITY ITEMS, SHOULD THE QUANTITIES BE LIMITED, YOU WILL NOT BE ABLE TO ADD YOURSELF TO THE WAITING LIST.

INDEED YOU CAN!

NEW COMIC BOOK RELEASES ARE AVAILABLE FOR PURCHASE AS SOON AS THEY AS POSTED ON THE WEBSITE, WHICH OCCURS EITHER THE WEDNESDAY OR THURSDAY PRIOR TO THE RELEASE DATE.

YOU MAY PRE-ORDER AND/OR PURCHASE ANY PRODUCT ONCE IT IS POSTED ON THE WEBSITE AS A CUSTOMER OR SUBSCRIBER.

SUBSCRIBERS WILL VIEW THEIR RESPECTIVE SUBSCRIBED TITLES IN THE UPCOMING RELEASES TABLE IN THE MY INBOX SECTION OF THE WEBSITE.

AT THIS TIME THEY MAY ADD THEM TO THEIR MY INBOX CART OR HAVE THE SYSTEM DO IT AUTOMATICALLY.

A CHECK-OUT CAN BE INITIATED ANYTIME!

NOTE THAT ORDERS CONTAINING PRE-ORDER COMIC BOOKS DATED FOR RELEASE THE FOLLOWING WEDNESDAY WILL ONLY BE SHIPPED ONCE ALL ITEMS HAVE PHYSICALLY ARRIVED IN STOCK AND AFTER THE OFFICIAL PRODUCT RELEASE DATE.

THERE ARE NO EXCEPTIONS, RELEASE DATES WILL BE ADHERED TO AT ALL TIMES.

PREVIEWS IS A GUIDE TO COMICS, GRAPHIC NOVELS, AND POP-CULTURE MERCHANDISE AVAILABLE IN NORTH AMERICA THAT PROVIDES INFORMATION ABOUT UPCOMING RELEASES UP TO TWO MONTHS IN ADVANCE.

PREVIEWS PROVIDES DETAILED PRODUCT DESCRIPTIONS, STORYLINES, AND INFORMATION ABOUT COMIC BOOKS AND GRAPHIC NOVELS FROM TOP PUBLISHERS TO SMALLER INDIE PUBLISHERS, AS WELL AS INFORMATION ABOUT TOYS AND POP-CULTURE MERCHANDISE, INCLUDING PREVIEWS EXCLUSIVE ITEMS.

AS OF JULY 1ST, 2018, THE FREE PREVIEWS CARD ARE GRACIOUSLY PROVIDED FREE OF CHARGE BY LIBRAIRIE Z BOOKSTORE FOR ALL PURCHASES OVER $150 BEFORE TAXES, EITHER ONLINE OR IN STORE.

THE PREVIEWS CARD ARE PROVIDED AS A REDEEMABLE CODE CARD THAT CAN BE USED ONLINE AT PREVIEWS WORLD DIGITAL.

YES, A PHYSICAL COPY OF PREVIEWS IS AVAILABLE AS A SUBSCRIPTION.

THE PURPOSE OF PREVIEWS IS TO PROVIDE A MONTHLY GUIDE TO UPCOMING COMICS, GRAPHIC NOVELS, AND POP-CULTURE MERCHANDISE IN NORTH AMERICA, ALLOWING READERS TO KNOW WHAT IS COMING AND POTENTIALLY DISCOVER NEW TITLES TO TRY OR SUBSCRIBE TO.

UNFORTUNATELY, AT THIS TIME, WE DO NOT OFFER REFUNDS UNLESS THE ITEM HAS PRINTING RELATED DEFECTS.

AS WITH MOST BOOKS AND PERIODICALS, ALL SALES ARE FINAL.

ANY ISSUES WILL BE RESOLVED WITH REPLACEMENT PRODUCT OR STORE CREDIT.

WE ARE FIRMLY COMMITTED TO YOUR FULL SATISFACTION.

EVERY EFFORT IS MADE TO ENSURE THAT THE FINEST PRODUCTS ARE SHIPPED AND THAT THEY ARE WELL SECURED WHEN PACKAGED SO THAT THEY ARRIVE AT THEIR DESTINATION IN THE EXACT CONDITION THEY LEFT. THAT IS OUR GUARANTEE TO YOU AND THE LEVEL OF SERVICE WE TREAT EVERY ORDER WITH.

SHOULD YOUR ORDER ARRIVE WITH AN ITEM THAT IS NOT THE ITEM THAT WAS ORDERED, THAT WAS DAMAGED IN TRANSIT OR CONTAINS A PRODUCT WITH A MANUFACTURER’S/PRINTER’S ERROR, ALERT US WITHIN 72HRS OF RECEPTION VIA OUR CONTACT US PAGE.

PLEASE PROVIDE:

- THE ORIGINAL INVOICE NUMBER

- THE DATE OF PURCHASE

- YOUR FULL NAME

- THE SPECIFIC DETAILS OF THE ITEM IN QUESTION

- PICTURES OF DAMAGED ITEMS OR SHIPPING BOXES (THOSE ARE REQUIRED FOR THE CANADA POST INSURANCE).

SHOULD YOU BE DISPLEASED WITH THE CONTENT OF ANY PRODUCT SOLD ON THE SITE, WE WILL NOT ACCEPT RETURNS OR QUALIFY ANY SUCH ITEM AS BEING UNSATISFACTORY. WE ARE NOT RESPONSIBLE FOR THE QUALITY OF STORIES, ARTWORK, ETC. IN PART OR IN WHOLE OF ANY PRODUCT SELECTED AND PURCHASED. 

LIABILITY IS LIMITED EXCLUSIVELY TO THE CONDITION IN WHICH A PRODUCT IS SHIPPED; WE TAKE NO RESPONSIBILITY WHATSOEVER ON THE QUALITY OF ITS CONTENTS.

ITEMS THAT ARE NO LONGER IN STOCK, OR THAT CANNOT BE REPLACED SHALL BE REFUNDED FOR THE PRICE AT WHICH THEY WERE ORIGINALLY SOLD. THE CURRENT “MARKET PRICE” OR “GUIDE PRICE” SHALL NOT GOVERN THE VALUE OF ANY REFUND. SHOULD AN ITEM BE REQUESTED TO BE RETURNED TO US, THE RECEIPT FOR THE SHIPPING VALUE MUST BE PROVIDED WITH THE RETURN; THIS FEE SHALL BE REFUNDED EXCLUSIVELY VIA PAYPAL UNDER CONDITION THE RETURN IS DEEMED JUSTIFIED. ITEMS THAT ARE APPROVED FOR RETURN MUST BE IN THE EXACT SAME CONDITION THEY ARRIVED.

THE FOLLOWING CRITERIA MUST BE MET:

- BOOKS MUST REMAIN SEALED, UNREAD

- APPAREL MUST REMAIN SEALED, UNWORN

- TOYS/STATUES/COLLECTIBLES MUST BE IN THEIR ORIGINAL SEALED PACKAGING

ANY PRE-ORDERED ITEMS REQUESTED DO NOT QUALIFY FOR RETURNS. ALL SALES ARE FINAL. PRE-ORDERS CANNOT BE CANCELLED NOR REFUNDED. DEPOSITS PROVIDED FOR UNCLAIMED PRE-ORDERS SHALL NOT BE RETURNED.

ALL RETURNS MUST BE AUTHORIZED PRIOR TO SHIPPING.

UNAUTHORIZED RETURNS WILL NOT QUALIFY FOR A REFUND AND WILL ONLY BE RETURNED TO THE SHIPPER AT THE SHIPPER’S EXPENSE. SHOULD ANY RETURN BE THE RESULT OF THE PURCHASER'S ERROR, INCURRED SHIPPING COST SHALL NOT BE REFUNDED.

RESTOCKING FEES MAY APPLY FOR RETURNS THAT ARE DEEMED TO BE UNWARRANTED OR ERRORS COMMITTED BY THE CLIENT.

SHOULD YOU HAVE ANY OTHER QUESTIONS OR CONCERNS PLEASE DO NOT HESITATE TO CONTACT US.

MOST ORDERS SHIP WITHIN 24 HOURS DURING BUSINESS DAYS. IF AN ITEM IS OUT OF STOCK, WE WILL LET YOU KNOW HOW LONG IT WILL TAKE FOR MORE STOCK TO ARRIVE.

WE SHIP ALL PARCELS BY CANADA POST. WHILE THEY ARE VERY DEPENDABLE AND MORE OR LESS AFFORDABLE, THEY ARE NOT ALWAYS FAST SO PLEASE ALLOW 1 WEEK FOR DELIVERY IN CANADA, 10 - 14 DAYS FOR PARCELS GOING TO THE USA, 10-14 DAYS FOR INTERNATIONAL PARCELS SHIPPING BY AIR AND 6-8 WEEKS (AND IN SOME CASES AS LONG AS 12 WEEKS) FOR INTERNATIONAL PARCELS SHIPPING SURFACE.

IF SHIPPING BY EXPEDITED PARCEL, A TRACKING NUMBER WILL AUTOMATICALLY BE EMAILED TO YOU WHEN YOUR ORDER IS SHIPPED. IF SHIPPING IN CANADA BY REGULAR MAIL OR BY SMALL PACKAGE (USA AND INTERNATIONAL), NO TRACKING IS AVAILABLE.

MORE INFORMATION ABOUT OUR SHIPPING POLICIES CAN BE FOUND HERE.

ORDERS ARE SHIPPED WITHIN 24-72 HOURS AFTER BEING RECEIVED ONCE THREE CONDITIONS ARE MET:

1. PAYMENT HAS BEEN RECEIVED IN FULL AND IS CONFIRMED;

2. ALL ITEMS THAT HAVE BEEN ORDERED ARE AVAILABLE AND IN STOCK;

3. ALL NEW RELEASES HAVE BEEN RECEIVED FROM DISTRIBUTORS IN ACCEPTABLE CONDITION FOR SHIPPING. THESE APPLY TO ALL ORDERS MADE BY EITHER CUSTONMERS AND SUBSCRIBERS THROUGH THE REGULAR SHOPPING CART OR MY INBOX CART.

SUBSCRIBERS CHECKING OUT FROM "MY INBOX CART": IF YOU HAVE OPTED TO INITIATE A SELF-CHECK-OUT, MEANING THAT YOU HAVE SELECTED YOUR NEW RELEASES AND PAID FOR THEM PRIOR TO THE PRODUCT'S RELEASE DATE, YOUR ORDER WILL ONLY BE SHIPPED WITHIN 24-72 HOURS AFTER THE OFFICIAL RELEASE DATE OF THE PURCHASED PRODUCTS.

SHIPPING TIMES VARY BASED ON THE SHIPPING METHOD AND PROVIDER SELECTED DURING THE CHECK-OUT PROCESS.

ALL SHIPPING SERVICES FOR CANADIAN ORDERS, INCLUDING OPTIONS AND PRICES, ARE PROVIDED DIRECTLY FROM CANADA POST. CANADIAN ORDERS CAN TAKE BETWEEN 2-5 DAYS, US ORDERS 4-12 DAYS AND INTERNATIONAL ORDERS 7-14 DAYS TO ARRIVE ONCE THEY HAVE SHIPPED.

NOTE THAT ADDITIONAL DELAYS CAN OCCUR IN RECEIVING US AND/OR INTERNATIONAL ORDERS DUE TO POTENTIAL VERIFICATION BY CUSTOMS.

CUSTOMS DECLARATIONS MADE FOR ALL INTERNATIONAL ORDERS SHALL REFLECT THE TRUE VALUE OF ITEMS BEING SHIPPED; WE WILL NOT WRITE "GIFT" ON ANY PACKAGES.

OVERSEAS ORDERS MAY TAKE OVER THREE WEEKS OR MORE TO ARRIVE.

ALL ORDERS THAT QUALIFY FOR FREE DOMESTIC SHIPPING SHALL BE SHIPPED USING CANADA POST EXPEDITED SERVICE. REFER TO THE SHIPPING INFORMATION PAGE FOR MORE INFORMATION ON HOW ORDERS QUALIFY FOR FREE SHIPPING IN CANADA.

INSURANCE COSTS MAY BE APPLIED TO ALL ORDERS EXCEEDING $300.00 CAD; THESE COSTS WILL NOT BE INVOICED AT CHECK-OUT, THEY WILL BE CALCULATED AND CHARGED SEPARATELY. SUBSCRIBERS WILL SEE INSURANCE COSTS ADDED TO THEIR INBOX WHICH SHALL BE CHARGED ONLY ON THE NEXT CHECK-OUT.

PACKAGES THAT ARE NOT INSURED SHALL BE COVERED UP TO A MAXIMUM OF $100.00CAD SHOULD THERE BE A CLAIM.

PLEASE CONTACT US IF YOU REQUIRE ANY ADDITIONAL SHIPPING INFORMATION.

ALL SHIPPING OPTIONS AND SERVICES ARE PROVIDED EXCLUSIVELY BY CANADA POST.

THE AVAILABLE SHIPPING OPTIONS, PRICES AND SHIPPING TIMES WILL BE DISPLAYED DURING THE CHECK-OUT PROCESS.

SHIPPING COSTS ARE CALCULATED BASED ON THE COMBINED WEIGHT OF THE ITEMS BEING CHECKED OUT AND THE DESTINATION ADDRESS (POSTAL CODE, ZIP CODE OR INTERNATIONAL LOCATION).

STANDARD OPTIONS MAY INCLUDE REGULAR, EXPEDITED, XPRESSPOST FOR PACKAGES (BOXES) AND LETTERMAIL FOR SMALL ORDERS (ENVELOPES).

THE USUAL MAXIMUM ALLOWABLE AMOUNT OF COMIC BOOKS THAT QUALIFY FOR LETTERMAIL SERVICE RANGES BETWEEN 3-4 COMICS, CONSIDERING THAT THEY ARE ALL REGULAR SIZED COMIC BOOKS (NOT GIANT-SIZED OR ANNUALS); THE SAME APPLIES FOR US ORDERS.

WE CANNOT PROVIDE ACTUAL SHIPPING COSTS BEFOREHAND, THEY CAN ONLY BE PROVIDED ONCE ALL ITEMS ARE READY FOR CHECK OUT AND THEY WILL BE CALCULATED BY CANADA POST IN THE SHOPPING CART.

PLEASE REFER TO THE SHIPPING INFORMATION PAGE FOR MORE INFORMATION ON HOW ORDERS QUALIFY FOR FREE SHIPPING IN CANADA.

ORDERS SHIPPING OUT OF LIBRAIRIE Z BOOKSTORE: 

PURCHASES MADE AND/OR SHIPMENTS SENT DURING HOLIDAYS AND/OR WEEKENDS ARE DEPENDANT ON CANADA POST'S OPERATING SCHEDULE.

HOLIDAYS VARY FROM PROVINCE TO PROVINCE THEREFORE ANY HOLIDAY MAY POTENTIALLY DELAY THE ARRIVAL OF A SHIPMENT BY THE NUMBER OF BUSINESS DAYS AFFECTING THE CLOSURE AFFECTING REGULAR BUSINESS DAYS OF OPERATIONS.

ADDITIONALLY, LIBRAIRIE Z BOOKSTORE OPERATIONS ARE BASED ON OFFICIAL LEGAL HOLIDAYS AND ELECTION DAYS DEFINED WITHIN THE PROVINCE OF QUÉBEC, CANADA.

NORMAL SHIPPING AND SCHEDULING RESUME IMMEDIATELY FOLLOWING A HOLIDAY TO ENSURE ORDERS ARRIVE AT THEIR DESTINATION AS RAPIDLY AS POSSIBLE.

US ORDERS PURCHASED THROUGH THE WEBSITE WILL ALSO BE SUBJECT TO HOLIDAY DELAYS SHOULD AN ORDER BE SENT DURING A NATIONAL AMERICAN HOLIDAY.

ORDERS, EXCLUDING LETTER MAIL ENVELOPES, ARE PROVIDED WITH A TRACKING NUMBER ONCE THEY HAVE BEEN PACKAGED AND SENT.

AN AUTOMATED EMAIL IS SENT OUT PROVIDING THE TRACKING NUMBER WITH A DIRECT LINK TO THE SHIPPING PROVIDER'S WEBSITE.

IT IS IMPORTANT TO NOTE THAT IF A SHIPPING METHOD IS SELECTED THAT IS NOT CONSIDERED TO BE A "PARCEL" OR "PACKAGE" SUCH AS, BUT NOT LIMITED TO, LETTER MAIL, STANDARD MAIL, FIRST CLASS MAIL IN WHICH A SHIPPING TRACKING NUMBER IS NOT PROVIDED RESULTING IN THE IMPOSSIBILITY OF TRACKING THE ORDER, LIBRAIRIE Z BOOKSTORE WAIVES ALL OR ANY LIABILITY SHOULD THE ORDER NOT ARRIVE, BE DELAYED OR DAMAGED BY THE POSTAL OR SHIPPING SERVICE.

WE STRONGLY RECOMMEND SELECTING A SHIPPING METHOD WITH TRACKING FOR INSURANCE AND DELIVERY GUARANTEES.

ALL PURCHASES CAN BE PICKED UP AT  OUR LIBRAIRIE Z BOOKSTORE, MONTREAL LOCATION.

IF YOU WISH TO PICK UP YOUR ORDER YOU WILL HAVE TO FOLLOW THE NORMAL ONLINE PAYMENT CYCLE; WHEN CHECKING OUT SELECT THE "LOCAL PICK-UP" OPTION WITH YOUR PREFERRED LOCATION.

YOUR PACKAGE WILL BE READY FOR PICK UP ONCE THE STATUS OF THE ORDER HAS UPDATED FROM "PREPARATION IN PROGRESS" TO "READY FOR LOCAL PICKUP" IN OUR SYSTEM.

YOU CAN TRACK THIS INFORMATION ON THE MY ORDERS PAGE.

ADDITIONALLY AN ALERT EMAIL WILL BE SENT OUT LETTING YOU THAT YOUR ORDER HAS CHANGED STATUS.

WE ASK THAT YOU PLEASE NOT ATTEMPT TO PICK UP YOUR ORDER IF THE STATUS IS STILL PENDING, OUR STAFF WILL NOT BE ABLE TO PACKAGE YOUR ORDER WHILE YOU WAIT.

THE STORE/LOCAL PICK UP OPTION IS WILL ONLY BE DISPLAYED IF THE SHIPPING ADDRESS IS WITHIN A CERTAIN PROXIMITY OF OUR MONTREAL STORE, OTHERWISE ONLY SHIPPING OPTIONS WILL BE PROVIDED.

PLEASE CONSULT OUR WEBSITE FOOTER FOR OUR STORE OPERATING HOURS.

NEW COMIC BOOK RELEASES ARE AVAILABLE WEEKLY ON WEDNESDAYS FOR PURCHASE.

ONLY ONCE SHIPMENTS CONTAINING NEW RELEASE COMICS ARE PROCESSED, VERIFIED AND BAGGED AND BOARDED BY OUR TEAM ARE ANY ITEMS ON SUBSCRIPTION PULL-LISTS PROCESSED FOR EACH SUBSCRIBER.

IF ALL THE ITEMS LISTED ON A PAID INVOICE ARE ACCOUNTED FOR (IN-STOCK AND IN ACCEPTABLE CONDITION), ORDERS ARE PACKAGED AND PREPPED FOR SHIPPING.

ORDERS ARE THEN PICKED UP BY OUR SHIPPING SERVICE PROVIDERS.

THEREFORE, ORDERS THAT ARE PURCHASED CONTAINING UPCOMING RELEASE ITEMS (PRE-ORDERS) PRIOR TO THE ACTUAL RELEASE OF THE PRODUCT(S) WILL BE SHIPPED OUT WITHIN 24-48 HOURS OF THE ITEMS' PHYSICAL ARRIVAL IN-STOCK AT OUR DISTRIBUTION CENTER.

FOR INTERNATIONAL ORDERS, THE CHECKOUT SYSTEM WILL DISPLAY AVAILABLE SHIPPING OPTIONS BASED ON THE ADDRESS PROVIDED.

ANY CUSTOMS DUTIES OR FEES REQUIRED BY YOUR COUNTRY ARE NOT INCLUDED, AND LIBRAIRIE Z BOOKSTORE IS NOT RESPONSIBLE OR LIABLE FOR PAYING OR CHARGING THEM.

INTERNATIONAL ORDERS MAY ALSO BE DELAYED DUE TO CUSTOMS VERIFICATION. PLEASE NOTE THAT FREE SHIPPING DOES NOT APPLY TO INTERNATIONAL ORDERS.

ABSOLUTELY, SOME OLD COMICS CAN STILL BE FOUND WITH SOME OF OUR DISTRIBUTORS AND WE HAVE AN EXTENSIVE NETWORK OF FELLOW DEALERS.  IF WE CAN GET IT FOR YOU, WE WILL TRY OUR BEST.

WHETHER YOU’RE LOOKING FOR A BOOK, A T-SHIRT, A TOY, A STATUE, OR ANY COLLECTIBLE ITEM OF SOME KIND, WE’VE GOT ACCESS TO A LOT MORE THAN JUST COMICS.

LET US KNOW WHAT YOU’RE LOOKING FOR, AND WE’LL TRY TO FIND IT FOR YOU!

WHILE WE WOULD LOVE TO PROVIDE ONE, IT JUST ISN'T POSSIBLE TO GUARANTEE SPECIAL ORDERS.  THERE ARE SOME THINGS THAT WE SIMPLY CAN’T GET, THERE ARE FINAL ORDERS CUTOFF WHERE, AFTER THAT DATE, WE CANNOT GUARANTEE THE ITEM WILL BE AVAILABLE, AND THERE IS THE USUAL THINGS GETTING LOST OR BROKEN DURING SHIPMENT.

IF YOU’RE A SUBSCRIPTION CUSTOMER, WE’LL ADD IT YOU YOUR NEXT ORDER.

IF YOU’RE NOT A SUBSCRIPTION CUSTOMER, WE’LL ASK FOR A PAYMENT UP FRONT BEFORE WE PLACE THE ORDER.

IF WE HAVE REASONS TO DOUBT THAT WE MIGHT HAVE DIFFICULTIES TO GET THE DESIRED ITEM ON TIME, WE MIGHT NOT CHARGE YOU IMMEDIATELY.

IN ANY CASES, YOU WILL RECEIVE A CALL AND/OR EMAIL WHEN THE ITEMS ARRIVE IN STORE.

YOU HAVE A WEEK TO COME PICK IT UP IF IT IS UNPAID, EXCEPT IN THE CASE OF SUBSCRIPTION CUSTOMERS, WHICH HAVE 30 DAYS.

IF YOU DO NOT NOT PICK UP AN UNPAID ITEM, IT IS RETURNED ON THE FLOOR FOR SALE.  YOU ALSO LOSE THE PRIVILEGES AND POINTS LINKED TO YOUR ACCOUNT.

IF YOU’RE LOOKING FOR SOMETHING THAT WE DON’T HAVE ON THE SITE, DON’T WORRY ABOUT IT, JUST CONTACT US AND WE’LL TRY OUR BEST TO FIND WHAT YOU’RE LOOKING FOR.

ALL PRODUCTS LISTED ON THE WEBSITE ARE AVAILABLE FOR PURCHASE UNLESS THEY ARE INDICATED AS BEING SOLD OUT/OUT OF STOCK.

IF A PRODUCT IS LISTED AS SUCH WE WELCOME YOU TO CONTACT US TO INQUIRE ABOUT THE POSSIBILITY OF ACQUIRING ADDITIONAL COPIES.  IF YOU ARE LOGGED IN YOUR Z BOOKSTORE ACCOUNT, THERE IS ACTUALLY A SPECIAL EMAIL SECTION JUST FOR THAT ON EVERY PRODUCT PAGE.

FOR MORE INFORMATION ON PRODUCTS THAT ARE SOLD OUT OR TO REQUEST AN ORDER OF THE ITEM, PLEASE SEND US A REQUEST VIA THIS OUT OF STOCK EMAIL SERVICE ON THE PRODUCT PAGE AND WE’LL DO OUR VERY BEST IN RE-ORDERING IT FOR YOU.  WE WILL INFORM YOU IF THE ITEM IS STILL AVAILABLE TO ORDER, AND IF IT IS, IT WILL BE AUTOMATICALLY ORDERED FOR YOU.  YOU WILL RECEIVE AN EMAIL THE MINUTE IT IS BACK IN STOCK.  DOING IT THIS WAY, YOU ALSO GET A LIST OF YOUR ITEMS AND A SECTION WHERE YOU CAN KEEP TRACK OF YOUR REQUESTS 

THE BEST WAY TO SECURE AN ITEM IS TO ACTIVATE A PULL-LIST SUBSCRIPTION.

THE INVENTORY LISTED ON THE WEBSITE IS SEPARATE FROM BOOKS RESERVED FOR ALL SUBSCRIBERS; THIS WAY INVENTORY FOR ALL SUBSCRIBERS IS A SECURED, SEPARATE ALLOCATION. (NOTE THAT IF YOU ARE A SUBSCRIBER AND HAVE ADDED A TITLE TO YOUR PULL-LIST YOU WILL ONLY BE GUARANTEED A COPY ON THE BOOK’S NEXT RELEASE CYCLE, YOU MUST REFER TO THE ACTIVATION DATE IN THE EDIT MY TITLES TAB)

THE DEAL IS THAT THOSE ITEMS ARE SEVERELY DISCOUNTED FOR ONE OR MANY OF THE FOLLOWING REASONS:

- THE ITEM HAS SOME MINOR DAMAGES, EITHER TO ITS PACKAGING OR BECAUSE OF PRINTING OR BINDING ISSUES.

- THE ITEM IS AN END OF LINE OR THE OTHER ISSUES THAT ARE NEEDED TO COMPLETE THE SERIES ARE EITHER OUT OF PRINT OR NO LONGER AVAILABLE THROUGH OUR DISTRIBUTION CHANNELS.

- SOME OF THOSE ITEMS ARE OVERSTOCK THAT WE WISH TO GET RID OF QUICKLY.

- WE JUST FELT LIKE CUTTING YOU GUYS SOME SLACK AND CUT YOU A GOOD DEAL!

NO.  THERE IS ABSOLUTELY NO RETURNS POSSIBLE ON THE ITEMS THAT ARE IN THE SPECIALS SECTION.  THEY ARE ALREADY SEVERELY DISCOUNTED AND THEY ARE THERE FOR MANY REASONS (SEE OTHER QUESTIONS IN THIS SECTION).  AT THAT PRICE, IT IS A TAKE IT OR LEAVE IT SORT OF SITUATION.

WE DO NOT OWN A FAX AND WE ARE NOT A STATIONERY STORE BUT A BOOKSTORE.  SORRY.

WE DO OWN A SCANNER BUT IT IS NOT A COMMERCIAL ONE.  BESIDES WE HAVE NO INSURANCES TO COVER ANY LIABILITIES LINKED TO HANDLING PERSONAL DOCUMENTS.  SO NO.

AS STATED BEFORE, WE ARE NOT A STATIONERY STORE.  WE ARE A GRAPHIC NOVELS SPECIALIZED BOOKSTORE.  WE DO NOT HAVE INSURANCE AND RELATED LIABILITIES TO HANDLE PERSONALIZED DOCUMENTS.

IT’S SIMPLE. WE CREATE A LIST OF THE COMICS (MIN REQUIREMENT IS 1 ONGOING TITLE) YOU WANT TO SUBSCRIBE TO. FROM THAT POINT FORWARD, UNTIL YOU CANCEL THE SERIES, EACH FUTURE ISSUE IS ORDERED IN FOR YOU AND PLACED ON HOLD.

YOU CAN BUILD A LIST OF THE COMICS, TRADE PAPERBACKS AND/OR MAGAZINES YOU WOULD LIKE TO GET EACH MONTH OR WHENEVER THEY ARE RELEASED. EVERY WEEK, WHEN NEW COMICS ARRIVE, WE WILL BAG, BOARD, AND SET ASIDE ALL THE ITEMS YOU HAVE SPECIFIED.

STORE CLIENTS: EVERY WEEK, AN EMAIL IS SENT TO YOU WITH THE LIST OF BOOKS THAT HAVE ARRIVED FOR YOU THAT WEEK.  YOU CAN THEN COME BY THE STORE TO PICK THEM UP DURING BUSINESS HOURS AT YOUR LEISURE.

ONLINE CLIENTS: WHEN YOUR BILLING CYCLE COMES UP (WEEKLY, BI-WEEKLY, OR MONTHLY) WE WILL SEND OUT A BILL WHICH YOU WILL PAY BY FOLLOWING THE INSTRUCTIONS ON THE EMAIL.  IF YOU CHOSE TO USE THE AUTOMATED PAYMENT SERVICE (ONCE A MONTH), YOUR FAVORED METHOD OF PAYMENT IS AUTOMATICALLY CHARGED AT THE DUE DATE.  ONCE THE BILL IS PAID, WE WILL SHIP OUT YOUR COMICS.  WE PLACE THEM IN A PROTECTIVE BAG, PUT THEM IN A BOX, AND DELIVER THEM OUT. WE’VE SENT THOUSANDS OF PACKAGES THIS WAY AND HAVE RARELY EXPERIENCED A DAMAGED DELIVERY. IF YOU WANT TO ADD OR SUBTRACT A TITLE, YOU CAN DO SO ONLINE OR AT THE STORE, AND WE WILL MAKE SURE YOU GET YOUR BOOKS.

BROWSE OR SEARCH FOR THE COMICS YOU WANT, ADD THE SERIES (OR FOR TRADES AND GRAPHIC NOVELS, THE INDIVIDUAL TRADE OR GN) BY CLICKING “SUBSCRIBE”, AND YOU ARE SET UP.

YOUR FIRST PULL FOR A NEW SERIES WILL START 3 WEEKS AFTER YOU FIRST ADD IT TO YOUR LIST TO ALLOW SYNCHRONIZATION WITH THE DIAMOND COMICS DISTRIBUTION SYSTEM.

YOU CAN CHOOSE FROM WEEKLY, TWICE MONTHLY, OR MONTHLY. WE WILL PACK YOUR BAGGED AND BOARDED COMICS IN ANOTHER BAG, PUT BUBBLE WRAP AROUND THEM, AND FIT THEM IN OUR CUSTOM BUILT BOXES. IF YOU’RE JUST GETTING ONE OR TWO COMICS, YOU’LL GET THOSE IN A CUSTOM BUILT RIGID MAILER THAT KEEPS SHIPPING COSTS UNDER CONTROL.

ORDERS OVER $100.00 PER SHIPMENT WILL GET FREE SHIPPING. WE CANNOT HOLD SHIPMENTS FOR MORE THAN ONE MONTH, WE WILL NOT COMBINE SHIPPING AMONG MONTHS, AND ONE-OFF ITEMS YOU ADD TO YOUR ORDER DO NOT COUNT TOWARDS THE $100.00 FREE SHIPPING TIER.

SHIPPING IS FREE ON ALL ORDERS OVER $100.00.

1-3 COMICS WILL COST YOU AROUND $5.00 ANYWHERE IN CANADA. AFTER THAT IT’S DONE BY AREA, AND OUR SHIPPING RATES VARY BY PROVINCE AND ARE EVALUATED VIA CANADA POST.  YOU CAN ESTIMATE YOUR SHIPPING COSTS AT ANYTIME ON OUR WEBSITE BY CLICKING THE APPROPRIATE BUTTON.

WE UNDERSTAND THAT MANY PEOPLE DON’T LIKE PAYING FOR SHIPPING, BUT WHEN YOU CONSIDER THAT HAVING YOUR COMICS DELIVERED TO YOU SAVES YOU TRAVELLING COSTS, AND FREES UP YOUR VALUABLE TIME, IT WORKS OUT TO ABOUT THE SAME AMOUNT OF MONEY.

YOUR COMICS WILL BE BILLED TO YOU BASED ON YOUR SHIPPING SCHEDULE. IF YOU ARE WEEKLY, WE WILL BILL YOU WEEKLY. TWICE MONTHLY? WE BILL YOU TWICE A MONTH. MONTHLY? YUP, YOU GUESSED IT, WE WILL BILL YOU MONTHLY.

FOR TWICE MONTHLY ORDERS, WE BILL ON THE WEDNESDAY CLOSEST TO THE 15TH, AND THE LAST WEDNESDAY OF THE MONTH.

FOR MONTHLY ORDERS, WE BILL ON THE LAST WEDNESDAY OF THE MONTH.

YOU WILL GET AN EMAIL THAT WILL HAVE A LINK TO YOUR ACCOUNT WITH YOUR CURRENT TOTAL. ORDERS ARE NOT PROCESSED UNTIL THEY’RE PAID FOR.

THERE IS A THREE WEEK WAIT BETWEEN THE TIME YOU ORDER A COMIC AND THE TIME WE CAN PULL THE NEXT ISSUE FOR YOU. WE HAVE TO DEAL WITH A CUT-OFF DATE CALLED “FINAL ORDER CUT OFF” (OR FOC) FROM OUR DISTRIBUTOR, WHICH MEANS WE HAVE TO HAVE OUR FINAL NUMBERS TO THEM THREE WEEKS IN ADVANCE. FOR SOME COMICS WE ORDER A FEW EXTRA COPIES, BUT FOR THE MAJORITY OF COMICS, WE ORDER THE NUMBER OF COPIES THAT OUR CUSTOMERS HAVE PRE-ORDERED.

YOU WILL START AT THE NEXT AVAILABLE NUMBER. FOR A SERIES THAT IS STARTING UP IN A MONTH, THAT WOULD BE THE FIRST ISSUE, BUT IF THAT ISSUE IS TWO WEEKS AWAY, THEN YOU WOULD START AT #2. WE NEED TO REPEAT THIS, BECAUSE IT CAN BE CONFUSING. WE START YOU ON THE NEXT AVAILABLE ISSUE, NOT FROM THE START OF A SERIES. IF THE NEXT ISSUE IS #25, AND YOU SIGN UP THREE WEEKS BEFORE IT IS RELEASED, YOU WOULD GET #25.

IF YOU ARE LOOKING FOR BACK ISSUES, PLEASE CONTACT US AND WE WILL SEE IF WE CAN GET YOU A COPY OF THE ISSUES YOU NEED. IN MANY CASES, THE PREVIOUS ISSUES WILL HAVE BEEN COLLECTED AS TRADE PAPERBACKS, OR WE MAY HAVE SOME COPIES AVAILABLE FOR SALE.

ON MY SUBSCRIPTIONS, WHEN LOGGED IN YOUR ACCOUNT, YOU JUST CLICK THE LITTLE “DELETE” BUTTON, JUST LIKE ADDING SOMETHING, DELETING SOMETHING TAKES 3 WEEKS TO REMOVE A TITLE FROM YOUR LIST AND STOP IT FROM GETTING PULLED.

THAT’S UP TO YOU. WE OFFER WEEKLY, TWICE MONTHLY, AND MONTHLY SHIPPING. REMEMBER, YOU WILL PAY FOR SHIPPING ON ANY ORDERS UNDER $100.

SHIPPING FOR 1-3 COMICS IS AROUND $5.00, IF YOU ARE ONLY HAVING ONE COMIC SHIPPED, YOU WILL PAY MORE FOR SHIPPING THAN FOR THE COMIC.

WE RECOMMEND WEEKLY SHIPPING ONLY FOR PEOPLE WHO HAVE MORE THAN 50 TITLES A MONTH, OTHERWISE BI-WEEKLY, OR MONTHLY ARE MUCH MORE AFFORDABLE.

AN AUTOMATED SUBSCRIPTION SERVICE IS A SERVICE THAT AUTOMATICALLY BILLS CUSTOMERS AT REGULAR INTERVALS FOR ACCESS TO A PRODUCT OR SERVICE, IN OUR CASE COMICS BOOKS, GRAPHIC NOVELS OR MANGA SERIES.

CUSTOMERS SIGN UP FOR THE SERVICE AND AGREE TO PAY A RECURRING FEE.

THE COMPANY PROVIDES THE PRODUCT OR SERVICE ON A REGULAR BASIS, SUCH AS WEEKLY, BI-WEEKLY, MONTHLY OR YEARLY (ANNUALS).

THE CUSTOMER'S PAYMENT INFORMATION IS STORED SECURELY BY THE COMPANY TO FACILITATE AUTOMATIC BILLING.

AUTOMATED SUBSCRIPTION SERVICES WORK BY PROVIDING CUSTOMERS WITH A CONVENIENT AND HASSLE-FREE WAY TO PAY FOR A PRODUCT OR SERVICE. HERE'S HOW IT TYPICALLY WORKS:

1. THE CUSTOMER SIGNS UP FOR THE SERVICE AND AGREES TO PAY A RECURRING FEE, OFTEN ON A MONTHLY OR YEARLY BASIS (LIKE THE VIP ZONE Z CARD).
2. Z BOOKSTORE PROVIDES THE PRODUCT OR SERVICE ON A REGULAR BASIS, SUCH AS DELIVERING A BOX OF THE CLIENT SELECTED COMICS EACH MONTH.
3. THE CUSTOMER'S PAYMENT INFORMATION IS SECURELY STORED BY Z BOOKSTORE AND USED TO AUTOMATICALLY BILL THE CUSTOMER FOR THE SERVICE AT A MONTHLY INTERVAL.

NO.  WE ONLY BUY AND SELL NEW BOOKS.

NO.  WE ONLKY BUY AND SELL NEW BOOKS.

NO.

WE PURCHASE OUR BOOKS DIRECTLY FROM LOCAL AND NORTH AMERICAN DISTRIBUTORS SUCH AS SOCADIS, MESSAGERIE ADP, DIAMOND COMICS, PENGUIN-RANDOM HOUSE, RAINCOAST, ETC.

THE TITLE OF A BOOK DOES NOT CHANGE, REGARDLESS OF ITS CURRENT STATE, BE IT NEW, USED OR OTHERWISE.

ZONE Z IS THE BRAND NEW FLOOR OF LIBRAIRIE Z BOOKSTORE.

WE HAVE MOVED UPSTAIRS ALL THE EVENTS, EXHIBITIONS, MEETINGS, REUNIONS, PODCAST RECORDING, SIGNINGS, READINGS, INTO A SERIES OF ROOMS, EACH WITH A DEDICATED SIZE AND PURPOSE.

THERE IS ALSO A MAGNIFICIENT TERRACE THAT CAN BE ENJOYED DURING THE SPRING, SUMMER AND AUTUMN DAYS, FOR SIGNINGS OR OTHER TYPES OF EVENTS.

ZONE Z VIP CARD

THE ZONE Z VIP CARD IS A MEMBERSHIP CARD THAT OFFERS SPECIAL BENEFITS AND PRIVILEGES TO ITS HOLDER.

FREE EXPEDITED SHIPPING CANADA WIDE ALL YEAR LONG !*

ACCESS TO VIP ONLY SALES ONLINE WITH DEEP DISCOUNTS !

VIP EXCLUSIVE PRODUCTS AND PREORDERS !

FREE DIGITAL REDEEM CARD FOR THE PREVIEWS CATALOGUE EVERY MONTH, REGARDLESS OF THE AMOUNT ORDERED!

EXCLUSIVE ACCESS TO LIMITED RELEASE VARIANTS, RI COVERS AND MORE IN PRIVATE VIP ONLY SECTION OF THE SITE!

PREFERRED SEATING AT Z BOOKSTORE'S EVENTS.

EXCLUSIVE AND/OR EARLY ACCESS TO CERTAIN EVENTS.

PAY IN STORE PRIVILEGES (MEANING YOU CAN ORDER ONLINE AND PAY IN STORE WHEN YOU COME VISIT)!

ACCESS TO THE ZONE Z READING ROOM AND TERRACE (IN SPRING, SUMMER AND FALL) WHEN THERE ARE NO PRIVATE EVENTS!

STUDIO TIME DISCOUNTS!

FREE COFFEE, TEA OR LEMONADE (BOTH INSIDE AND ON TERRACE)!

ADDITIONAL DISCOUNTS ON DRINKS AND MEALS!

FREE WI-FI USAGE IN ZONE Z AND TERRACE.

AUTOMATIC PARTICIPATION TO ALL CONTESTS AND SWEEPSTAKES AT THE BOOKSTORE !

* FREE SHIPPING AVAILABLE TO CANADIAN RESIDENTS ONLY!!!

Z POINTS ARE A LOYALTY PROGRAM SPECIFIC TO OUR WEBSITE AND BOOKSTORE THAT REWARDS FREQUENT SHOPPERS WITH POINTS FOR EACH PURCHASE, WHICH CAN BE USED AS STORE CREDIT FOR FUTURE PURCHASES, EITHER ONLINE OR IN STORE.

TO BENEFIT FROM THE PROGRAM, A CLIENT MUST BE REGISTERED IN THE STORE'S DATABASE, EITHER IN-STORE OR ON THE WEBSITE, WITH A VALID EMAIL AND PHONE NUMBER.

REGISTERING WITH AN ACCOUNT GIVES YOU AUTOMATICALLY 40 POINTS, AFTER APPROVAL BY AN ADMINISTRATOR, FOR EXAMPLE. 

OTHER ACTIONS ON THE WEBSITE ALSO YIELD TO POINTS AS A REWARD, SUCH AS REVIEWS, LIKES, COMMENTAIRES, ETC. 

EACH PURCHASES GIVES YOU POINTS PRORATED TO THE VALUE OF THE PURCHASE (EXCEPT ALREADY DISCOUNTED PRODUCTS).

NO, Z POINTS CANNOT BE CONVERTED INTO CASH. THEY CAN ONLY BE USED AS STORE CREDIT FOR PURCHASES IN-STORE OR ONLINE.

Z POINTS ARE ACCUMULATED IN PROPORTION TO THE VALUE OF PURCHASES. ITEMS ALREADY ON SALE DO NOT GENERATE POINTS. 

THEY CAN BE REDEEMED ONLINE OR AT THE PHYSICAL STORE FOR AN INSTANT REBATE OR ACCUMULATED TO GET A FREE BOOK.

IF YOU SUBSCRIBE TO ONE OR MORE SERIES, YOU WILL STOP RECEIVING Z POINTS AND WILL INSTEAD ENJOY MORE SUBSTANTIAL DISCOUNTS. FOR MORE INFORMATION, SEE THE RESERVES PAGE.

YOU ARE ENROLLED IN THE Z POINTS LOYALTY PROGRAM AUTOMATICALLY WHEN YOU CREATE AN ACCOUNT ONLINE OR IN-STORE.