Faqs By Z POINTS

WHAT ARE Z POINTS?

Z POINTS ARE A LOYALTY PROGRAM SPECIFIC TO OUR WEBSITE AND BOOKSTORE THAT REWARDS FREQUENT SHOPPERS WITH POINTS FOR EACH PURCHASE, WHICH CAN BE USED AS STORE CREDIT FOR FUTURE PURCHASES, EITHER ONLINE OR IN STORE.

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HOW DO I BENEFIT FROM THE Z POINTS PROGRAM?

TO BENEFIT FROM THE PROGRAM, A CLIENT MUST BE REGISTERED IN THE STORE'S DATABASE, EITHER IN-STORE OR ON THE WEBSITE, WITH A VALID EMAIL AND PHONE NUMBER.

REGISTERING WITH AN ACCOUNT GIVES YOU AUTOMATICALLY 40 POINTS, AFTER APPROVAL BY AN ADMINISTRATOR, FOR EXAMPLE. 

OTHER ACTIONS ON THE WEBSITE ALSO YIELD TO POINTS AS A REWARD, SUCH AS REVIEWS, LIKES, COMMENTAIRES, ETC. 

EACH PURCHASES GIVES YOU POINTS PRORATED TO THE VALUE OF THE PURCHASE (EXCEPT ALREADY DISCOUNTED PRODUCTS).

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CAN Z POINTS BE CONVERTED INTO CASH?

NO, Z POINTS CANNOT BE CONVERTED INTO CASH. THEY CAN ONLY BE USED AS STORE CREDIT FOR PURCHASES IN-STORE OR ONLINE.

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HOW ARE Z POINTS ACCUMULATED AND WHAT CAN THEY BE USED FOR?

Z POINTS ARE ACCUMULATED IN PROPORTION TO THE VALUE OF PURCHASES. ITEMS ALREADY ON SALE DO NOT GENERATE POINTS. 

THEY CAN BE REDEEMED ONLINE OR AT THE PHYSICAL STORE FOR AN INSTANT REBATE OR ACCUMULATED TO GET A FREE BOOK.

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WHY DO MY Z POINTS CEASE TO APPEAR IF I SUBSCRIBE TO ONE OR MORE SERIES?

IF YOU SUBSCRIBE TO ONE OR MORE SERIES, YOU WILL STOP RECEIVING Z POINTS AND WILL INSTEAD ENJOY MORE SUBSTANTIAL DISCOUNTS. FOR MORE INFORMATION, SEE THE RESERVES PAGE.

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HOW CAN I ENROLL IN THE Z POINTS LOYALTY PROGRAM?

YOU ARE ENROLLED IN THE Z POINTS LOYALTY PROGRAM AUTOMATICALLY WHEN YOU CREATE AN ACCOUNT ONLINE OR IN-STORE.

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