Reserves (aka Pull List)

What is a Pull List?

You need at least one monthly comic title to open a pull list and provide basic contact information so we can reach you when books arrive.

Benefits of a pull list:

• 20% off on English titles
• 10% off on French titles
• No deposits required for orders
• Automatic email notifications when your books arrive

You have ONE MONTH to pick up your titles. After that, you get three warnings. After three strikes, your books return to the floor, and you lose all privileges:

• Your account becomes transactions only
• Deposits are required for orders
• No books can be set aside for you

To avoid this, just give us a heads-up if you can't come for a whole month—no justification needed. If we don’t hear from you within eight weeks, your pull list is closed, and your books go back on sale.

Special Orders & Reservations

Only customers with a pull list in good standing can reserve books without immediate payment.

Customers without a pull list must pay upon confirmation of item availability. Payment policies vary:

• French books: Full payment is required at the time of order. A coupon acknowledging the amount is issued and linked to your account.
• English books: Charged at the U.S. retail price in Canadian dollars.

Telephone Reservations

Customers without a pull list can reserve an item for the day by calling ahead.

If the item is not picked up by closing time, it is returned to the shelf.

You also have the option to pay over the phone and pick up the item at your convenience.

NEW FOR 2024: Mandatory Valid Credit Card on File

Due to an increase in unclaimed reserved books, we now require a valid credit card on file for new reservations.

This change ensures fair access to books and improves inventory management.

We understand this may be inconvenient, and we appreciate your support. If you have any questions or concerns, feel free to reach out.