Reserves (aka Pull List)

What is a Pull List?

You need at least one monthly comic title to open a pull list.  You also need to provide us with basic contact information so that you can be reached when books come in for you.

Doing so gives you the following advantages:

• 20% off on any English titles;
• 10% off on any French titles;
• No deposits required for orders;
• An email is automatically sent to you every time we receive something for you, letting you know what came in for you.

In return, you have ONE MONTH to come and pick up your titles.  After that, you get three warnings.  Just like in baseball, after three strikes, you are out: your books return to the floor to be sold and you LOSE all privileges, meaning your account becomes transactions only.  Deposits are required for any orders.  And no books can be put aside for you.

To avoid that situation, just give us a heads up if you cannot come during a whole month, for whatever reason.  No justifications needed.

If we do not have any news after eight weeks, your pull list is closed and the books are put back to sale.

Special Orders & Reservations

Only reserve holders whose account is in good standing are entitled to set aside books without immediate payment.

Clients who do not have a reserve with us must pay the amount of the planned purchase after confirmation of the availability of the item with our distributors. There are however subtleties depending on the situation:

• French books: The totality of the sum must be paid at the moment of the order. A coupon acknowledging the amount given and associated to your name in our system (in case you forget to bring it back) is given to you.
• English books: You will be charged the US retail price of the book in Canadian dollars.

Telephone reservations

We reserve an item for the day if a customer without a reserve or account calls to set it aside.

If the customer has not come that day during opening hours, the book is put back on sale.

You also have the option to pay for the item directly over the phone, which gives you the option to pick up the item at your convenience.

NEW FOR 2024: Mandatory valid Credit Card on file

Recently, we’ve encountered a significant rise in instances where reserved books were not picked up, leading to an excess of unpaid items. This has not only affected our inventory management but also prevented other enthusiastic readers from accessing these titles.

To ensure that everyone has a fair chance to enjoy our collection and to maintain the sustainability of our services, we are updating our reservation policy. Effective immediately, we will require a valid credit card on file to hold any new book reservations.

We understand that this change may be inconvenient, and we apologize for any distress this may cause. This decision was not made lightly, but it is necessary to prevent future occurrences of unfulfilled reservations and to continue providing the best possible service to our community.

Thank you for your understanding and continued support. We are committed to making this transition as smooth as possible and are here to answer any questions or concerns you may have.