Faqs By REFUNDS

UNFORTUNATELY, AT THIS TIME, WE DO NOT OFFER REFUNDS UNLESS THE ITEM HAS PRINTING RELATED DEFECTS.

AS WITH MOST BOOKS AND PERIODICALS, ALL SALES ARE FINAL.

ANY ISSUES WILL BE RESOLVED WITH REPLACEMENT PRODUCT OR STORE CREDIT.

WE ARE FIRMLY COMMITTED TO YOUR FULL SATISFACTION.

EVERY EFFORT IS MADE TO ENSURE THAT THE FINEST PRODUCTS ARE SHIPPED AND THAT THEY ARE WELL SECURED WHEN PACKAGED SO THAT THEY ARRIVE AT THEIR DESTINATION IN THE EXACT CONDITION THEY LEFT. THAT IS OUR GUARANTEE TO YOU AND THE LEVEL OF SERVICE WE TREAT EVERY ORDER WITH.

SHOULD YOUR ORDER ARRIVE WITH AN ITEM THAT IS NOT THE ITEM THAT WAS ORDERED, THAT WAS DAMAGED IN TRANSIT OR CONTAINS A PRODUCT WITH A MANUFACTURER’S/PRINTER’S ERROR, ALERT US WITHIN 72HRS OF RECEPTION VIA OUR CONTACT US PAGE.

PLEASE PROVIDE:

- THE ORIGINAL INVOICE NUMBER

- THE DATE OF PURCHASE

- YOUR FULL NAME

- THE SPECIFIC DETAILS OF THE ITEM IN QUESTION

- PICTURES OF DAMAGED ITEMS OR SHIPPING BOXES (THOSE ARE REQUIRED FOR THE CANADA POST INSURANCE).

SHOULD YOU BE DISPLEASED WITH THE CONTENT OF ANY PRODUCT SOLD ON THE SITE, WE WILL NOT ACCEPT RETURNS OR QUALIFY ANY SUCH ITEM AS BEING UNSATISFACTORY. WE ARE NOT RESPONSIBLE FOR THE QUALITY OF STORIES, ARTWORK, ETC. IN PART OR IN WHOLE OF ANY PRODUCT SELECTED AND PURCHASED. 

LIABILITY IS LIMITED EXCLUSIVELY TO THE CONDITION IN WHICH A PRODUCT IS SHIPPED; WE TAKE NO RESPONSIBILITY WHATSOEVER ON THE QUALITY OF ITS CONTENTS.

ITEMS THAT ARE NO LONGER IN STOCK, OR THAT CANNOT BE REPLACED SHALL BE REFUNDED FOR THE PRICE AT WHICH THEY WERE ORIGINALLY SOLD. THE CURRENT “MARKET PRICE” OR “GUIDE PRICE” SHALL NOT GOVERN THE VALUE OF ANY REFUND. SHOULD AN ITEM BE REQUESTED TO BE RETURNED TO US, THE RECEIPT FOR THE SHIPPING VALUE MUST BE PROVIDED WITH THE RETURN; THIS FEE SHALL BE REFUNDED EXCLUSIVELY VIA PAYPAL UNDER CONDITION THE RETURN IS DEEMED JUSTIFIED. ITEMS THAT ARE APPROVED FOR RETURN MUST BE IN THE EXACT SAME CONDITION THEY ARRIVED.

THE FOLLOWING CRITERIA MUST BE MET:

- BOOKS MUST REMAIN SEALED, UNREAD

- APPAREL MUST REMAIN SEALED, UNWORN

- TOYS/STATUES/COLLECTIBLES MUST BE IN THEIR ORIGINAL SEALED PACKAGING

ANY PRE-ORDERED ITEMS REQUESTED DO NOT QUALIFY FOR RETURNS. ALL SALES ARE FINAL. PRE-ORDERS CANNOT BE CANCELLED NOR REFUNDED. DEPOSITS PROVIDED FOR UNCLAIMED PRE-ORDERS SHALL NOT BE RETURNED.

ALL RETURNS MUST BE AUTHORIZED PRIOR TO SHIPPING.

UNAUTHORIZED RETURNS WILL NOT QUALIFY FOR A REFUND AND WILL ONLY BE RETURNED TO THE SHIPPER AT THE SHIPPER’S EXPENSE. SHOULD ANY RETURN BE THE RESULT OF THE PURCHASER'S ERROR, INCURRED SHIPPING COST SHALL NOT BE REFUNDED.

RESTOCKING FEES MAY APPLY FOR RETURNS THAT ARE DEEMED TO BE UNWARRANTED OR ERRORS COMMITTED BY THE CLIENT.

SHOULD YOU HAVE ANY OTHER QUESTIONS OR CONCERNS PLEASE DO NOT HESITATE TO CONTACT US.