TERRACE IN THE MIDDLE (OUTDOOR EVENT SPACE)

Booking & Payment

• A 50% deposit is required to confirm any booking.

• The deposit is fully refundable up to 30 days before the event.

• Between 30 and 15 days before the event, 25% of the deposit is refundable.

• No refunds for cancellations made less than 15 days before the event.

• Bookings made within 15 days of the event must be paid in full at the time of booking and are non-refundable.

• If a deposit was made, the remaining 50% balance is due on the event day, prior to the event start.

Time Management

• Late Arrivals: If you arrive late, the time lost will count as rented time—our staff is scheduled accordingly, and this is non-negotiable.

• Extensions: If you extend your event hours on the day of the event, full payment for the extension is required immediately upon agreement.

Food & Allergy Requirements

• If you choose a food package, we require a complete list of allergies and dietary restrictions for all guests at least 15 days before the event.

Code of Conduct

• We reserve the right to expel or refuse entry to any guests who do not follow our space rules.

• Smoking & Vaping: Absolutely prohibited anywhere on the premises—indoors or outdoors.

• Restricted Areas: Only Zone Z employees are allowed behind the bar and in the kitchen areas (both indoor and outdoor).

Terrace & Event Hours

• Commercial activities on the terrace must end by 10 PM.

• Guests may continue their gathering inside until 3 AM.

Cleaning & Damage Policy

• Standard cleaning is included unless excessive mess is left.

• A $500 surcharge will apply if the space is left in a state deemed beyond acceptable cleanliness.

Noise & Music Regulations

• If live music or amplified sound is part of the event, it must comply with local noise ordinances.

• Any DJ or live performance setup must be approved in advance to ensure compatibility with the venue.

• Bass-heavy or excessively loud music must be reduced upon request to avoid complaints.

Event Setup & Decorations

• No nails, screws, or permanent adhesives can be used to attach decorations to walls or ceilings.

• Any confetti, glitter, or similar materials must be pre-approved—extra cleaning fees may apply.

• Candles and open flames are prohibited, except for birthday cakes or specific approved setups.

Liability & Security

• The renter is fully responsible for any damage to the property, furniture, or equipment during the event.

• If alcohol is served, the renter must ensure responsible consumption—Zone Z is not liable for overconsumption-related incidents.

• Any theft or loss of personal property is the responsibility of the event host and guests.

Guest Conduct & Capacity

• The maximum guest capacity must be respected at all times—exceeding it may result in immediate event termination.

• If a security presence is required, it must be arranged in advance at the renter’s expense.

• Aggressive or disruptive behavior will lead to immediate removal from the premises.

Emergency Procedures

• The renter must ensure all guests are aware of emergency exits and safety procedures.

• In case of an emergency (fire, injury, etc.), staff instructions must be followed without delay.

Acceptance of Terms

• By paying a deposit or full booking amount, the renter automatically agrees to all rules and regulations stated in this document.

Force Majeure Clause

• If an event cannot proceed due to natural disasters, power outages, government restrictions, or other force majeure events, Zone Z reserves the right to reschedule or issue a credit instead of a refund.

• Zone Z is not responsible for cancellations due to circumstances beyond our control.

Alcohol & Beverage Policy

• BYOB is no longer permitted.

• If alcohol is served, it must be provided and managed by Zone Z in compliance with legal regulations.

• Renters assume full responsibility for ensuring all guests comply with legal drinking age requirements.

Event Insurance Recommendation

• While not mandatory, renters are encouraged to obtain event insurance to cover accidents, damages, or liability claims that may arise.

• Zone Z reserves the right to require event insurance for certain event types (e.g., large corporate gatherings, high-risk activities).

Parking & Transportation

• Parking availability is limited; guests are encouraged to use public transportation or ride-sharing services.

• Nearest public transit stops will be provided upon request.

• Guests using ride-share services should be dropped off at designated areas to avoid congestion.

Photography & Media Policy

• Zone Z staff or approved photographers may take photos/videos for marketing purposes during events.

• If renters or guests prefer not to be photographed, they must notify Zone Z in advance.

• No unauthorized professional photography or filming is permitted without prior approval.